Banking Operations Analyst – Business Equipment Finance (BEF)
ANZ Global Services & Operations | Aug 2021 – Present | Bangalore, IN
- · Prepare loan contract documents for Business Equipment Finance (BEF), based on the requests from Front Line Managers.
- Verify the tax invoice of the goods purchased from the dealer, and create purchase invoices to disburse the funds to the respective accounts as per the instructions.
- Check all documents uploaded to ensure all details are accurate and reliable as per the set business standards and norms, and take the necessary action or call to ensure whether this document will go through or will be held.
- Check the banking details on CAP and CACHE (KYC) and carefully analyse the business or entity structure of the customers.
- Preparation of documents for the overseas invoices i.e., goods shipped from outside Australia and send documents to the Asset Finance Manager to get it signed from customer.
- Manual checking on the Documents Printed, to avoid any further delay.
LSM – Collateral Remediation Officer (Project) – CCMS Uplift.
Working as part of the Lending Security Management (LSM) Remediation Project initiated due to APRA observations, focusing on correcting and uplifting borrower, provider, security, and facility data across CCMS and CAP.
Key Responsibilities
- Performed core Security Reviews, validating borrower–provider–security–facility relationships using CCMS, CAP, and latest Letters of Offer.
- Ensured base accuracy, preventing uplift issues and regulatory inconsistencies across downstream processes.
- Conducted Collateral Remediation, correcting borrower/provider details, validating linked facilities, confirming active/inactive collateral statuses, and uplifting records accurately.
- Resolved CAP duplications, consolidating multiple customer records into a single valid profile to improve system integrity.
- Prepared audit-ready case files, maintained team trackers, coordinated queries, and collaborated with onshore teams for complex cases.
Additional Responsibilities
I was given an opportunity to drive reduction in the process pend rates, and i was successful in achieving the same by managing the pend trackers created, preparing the analysis on a monthly and quarterly basis and presenting the same to the team.
- Cross skilled into the PPSR functions and have worked alongside the PPSR team and provided support during the high volume time and got trained on various PPSR functions, such as encumbrance of new assets, amending the durations and discharges of the encumbrance.
- Took up a project (Know How) for the team i was cross skilled into and was able to prepare the KH documents in the desired format that governance team instructed.
- Provided process training to the on-shore staffs on Asset finance for GOBIZ when GOBiz process was came live to the Bangalore team.
- Took responsibility for daily EOD reporting, SLA tracking, and queue management.