Summary
Overview
Work History
Education
Skills
Interests
Training attended
Languages
Timeline
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Priyadarshani Singh

Priyadarshani Singh

Noida

Summary

Forward-thinking Senior Manager adept at managing teams of 19 employees with 7 direct reports to accomplish challenging objectives. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.Imparts clear vision to guide cohesive, high-performing teams.

Overview

16
16
years of professional experience
1
1
Language

Work History

Senior Manager (Operations Assessment & Center of Excellence for Skill Training)

Automotive Skills Development Council
03.2023 - Current
  • Managing end-to-end operations of Assessment & Certification for multiple government project, CSR and Schools assessments, have liaising with State Skill Development Mission for new assessment business and payments.
  • Industry-led skill development projects, while concurrently leading the establishment and operational management of Bajaj's Center of Excellence (CoE) for youth skill training across PAN India in the Automotive sector.
  • Responsibilities_Assessment & Certification:
  • Leading Assessment Operations: Oversaw the Assessment & Certification lifecycle for short-term training, Recognition of Prior Learning (RPL), National Apprenticeship Promotion Scheme (NAPS), and Samagra Shiksha School Assessments, ensuring high-quality evaluation processes for youth skill development programs.
  • End-to-End Assessment Management: Managed the entire assessment process, from planning and execution to evaluation and reporting, ensuring that programs meet NSDC and ASDC quality standards and compliance requirements.
  • TPI/ State Mission/ NSDC Coordination: Collaborated with training partners, industry bodies, and State government agencies to ensure seamless implementation of assessments, enhancing transparency and accountability in the process.
  • Process Improvement & Audits: Continuously identified and implemented process improvements to enhance scalability and operational efficiency. Conducted regular assessment audits and evidence reviews to maintain quality standards.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Implemented and developed operational standards, policies and procedures.
  • Held monthly meetings to create business plans and workshops to drive successful business.
  • Provided strong leadership to enhance team productivity and morale.

Manager (Operations _Chemical & Petrochemical Vertical)

Rubber Chemical & Petrochemical Skill Development Council
03.2020 - 01.2023
  • Project Handling:
  • PMKVY Special Project & RPL
  • UNDP_UTTHAAN
  • MSSDS- SANKALP
  • PMKUVA
  • Skill on Wheels
  • Responsibilities:
  • Handling complete operation like Project Planning, Implementation, Monitoring, Assessments, Placement & reports
  • Having surprise audit of centers by making physical visits
  • Identification of futuristick Job role in chemical & Petrochemical sector
  • Providing industry validation for Qualification approval from NCVET
  • Coordination with Industry Association of chemical & Petrochemical sector
  • Partnership with different training partners and industries for execution of projects
  • Liaising with National Skill Development Corporation(NSDC), State Skill Development Missions, MSSDS & NULM team for project coordination.
  • Escalation, solution and tracking of issues related to different central & state portal.
  • Invoice submission & follow ups for the payment from the Govt. department
  • Conducting training audits & evidence collection of ongoing project
  • Monitoring & evaluation of Skill Gap analysis conducted in plastic sector
  • Liaising with Chemical & Petrochemical associations & ministry for sharing updates on plastic sector SGA reports.
  • Liaising with PSSCIVE for inclusion of RCPSDC QPs for schools Program.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Asst. Manager (Operations, Quality & Compliances)

Vision India Services Pvt. Ltd
04.2018 - 03.2020
  • Project Handled:
  • PMKK (Pradhan Mantri Kausal Kendra) – Core work
  • DDUGKY – Support in Quality compliances
  • UPSDM – Uttar Pradesh Kaushal Vikas Mission
  • Responsibilities:
  • Quality control, Center Monitoring and reports
  • To make sure that project is implemented with full SOP and compliances
  • Completion of audit of projects submission
  • Liaising with Central & state Government for smooth operations of the project
  • Profit & Loss analysis of the project and effective implementation
  • Monitoring of training quality to make deliverables positive
  • Liaising with NSDC, UPSDM regarding various reports and reporting
  • Handling of NSDC portal, SDMS monitoring, SMART portal, Skill India portal, NSDC fee Based portal & UPSDM Portal
  • Planning of target allocation (Training calendar) and Implementation at PMKK as per given timeline
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Zonal Head (3 Cluster of UP ( Jhansi, Kanpur & Allahabad)

IL&FS Skills Development Corporation Ltd.
08.2017 - 04.2018
  • Monitoring Govt. Funded projects:
  • PMKK (Pradhan Mantri Kausal Kendra)
  • UPSDM (Uttar Pradesh Skill Development Mission)
  • Suryamitra- Skills in Solar PV technician (MNRE & NISE)
  • Nai Manzil (Ministry of Minority Affairs)
  • USTTAD (Ministry of Minority Affairs)
  • Responsibilities:
  • Project operations, Planning, Implementation, Monitoring
  • Planning of 100% center capacity utilization along with the target achievement of cluster
  • Training Quality monitoring and new intervention in learning & development
  • Prepare detailed reports on audit findings and closer of all kind of Non-compliance.
  • Liaising with Government official & CSR team for smooth project Implementation
  • Analyzed performance metrics, adjusting strategies as needed to meet or exceed targets consistently.
  • Enhanced team productivity by implementing efficient zone management strategies.
  • Established a strong rapport with clients, resulting in higher retention rates and repeat business.
  • Achieved consistent growth in revenue generation with targeted sales strategies tailored specifically for each client segment.

Zonal Head (Kanpur, Unnao & Jhansi district)

IL&FS Skills Development Corporation Ltd.
05.2014 - 08.2017
  • Project Handled
  • Govt. Funded projects:
  • PMKVY (Pradhan Mantri Kausal Vikas Yojana)
  • UPSDM (Uttar Pradesh Skill Development Mission)
  • Suryamitra- Skills in Solar PV technician (MNRE & NISE)
  • MOT (Ministry of Textile)
  • Nai Manzil (Ministry of Minority Affairs)
  • Seekho Aur Kamao (Ministry of Minority Affairs)
  • Corporate CSR-
  • NALANDA –Skills Development
  • Colgate Palmolive –Skills Development
  • Akzonobel – Skills Development
  • Shri Ram Foundation – Skills Development
  • Responsibilities:
  • MIS monitoring
  • Project operations, Planning, Implementation and Monitoring of the projects
  • Manpower management in all 3 clusters
  • Project completion and report submission
  • Training quality monitoring and improvement
  • Mobilization monitoring with support of mobilization team from rural and urban areas
  • Capacity utilization
  • Liaising with Central & State Government for projects and smooth operations
  • Optimized resource allocation for improved operational efficiency and cost reduction.

Skills Center Manager - Lucknow

CAP Foundation
08.2013 - 05.2014
  • Counselling of trainees
  • MIS preparation
  • Interaction with placement companies in local areas
  • Handling Field Operations - mobilization
  • Day to day operational
  • Office Management
  • Interaction with students
  • Conducting parent’s teacher meeting
  • Soft skills training
  • Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.

Personality development and spoken English trainer

Career Launcher Education Foundation
10.2009 - 10.2010
  • Counseling
  • Operational work
  • Office Management
  • Interaction with students
  • Weekly meeting session with parents
  • Facilitated a supportive learning environment by addressing individual concerns, providing constructive feedback, and celebrating achievements.
  • Organized group activities that promoted teamwork and collaborative problem-solving while practicing spoken English skills.

Education

Master of Social Work (M.S.W) - Family centered social work intervention

Dr. Ram Manohar Lohiya Avadh University
Faizabad, U.P.

Bachelor in Arts - undefined

Deen Dayal Upadhyay University
Gorakhpur
01-2007

Higher Secondary - undefined

Government Girls Inter College
01-2004

Metric - undefined

Government Girls Inter College
01-2002

Skills

Strategic planning

Talent development

Operations management

Resource allocation

Cross-functional collaboration

Cross-functional team coordination

Troubleshooting and problem resolution

Budget oversight

Teamwork and collaboration

Team leadership

Problem-solving

Decision-making

Interests

Explore the unexplored ,Learning new skills

Training attended

  • Value Added Modules - IL&FS Skill Development Corporation Ltd - 5 days
  • Personality Development - CAP Foundation - 4 days
  • Youth & Its social issues - Dr. Ram Manohar Lohiya university Faizabad - 2 days
  • Presentation and Communication skills - CAP Foundation - 2 days

Languages

English
Upper intermediate (B2)
Hindi
Advanced (C1)

Timeline

Senior Manager (Operations Assessment & Center of Excellence for Skill Training)

Automotive Skills Development Council
03.2023 - Current

Manager (Operations _Chemical & Petrochemical Vertical)

Rubber Chemical & Petrochemical Skill Development Council
03.2020 - 01.2023

Asst. Manager (Operations, Quality & Compliances)

Vision India Services Pvt. Ltd
04.2018 - 03.2020

Zonal Head (3 Cluster of UP ( Jhansi, Kanpur & Allahabad)

IL&FS Skills Development Corporation Ltd.
08.2017 - 04.2018

Zonal Head (Kanpur, Unnao & Jhansi district)

IL&FS Skills Development Corporation Ltd.
05.2014 - 08.2017

Skills Center Manager - Lucknow

CAP Foundation
08.2013 - 05.2014

Personality development and spoken English trainer

Career Launcher Education Foundation
10.2009 - 10.2010

Bachelor in Arts - undefined

Deen Dayal Upadhyay University

Higher Secondary - undefined

Government Girls Inter College

Metric - undefined

Government Girls Inter College

Master of Social Work (M.S.W) - Family centered social work intervention

Dr. Ram Manohar Lohiya Avadh University
Priyadarshani Singh