Priya Dharshini J
Automation Test Lead
Bengaluru
Summary
I have 12+ years of experience in Quality Engineering and currently work as a Test Automation Lead at Capgemini, driving QA processes, mentoring teams, and leading release engineering activities. I bring strong expertise in automation using Selenium Web Driver with Java (7+ years in Java) and am proficient in frameworks such as POM, TestNG, JUnit, Data-Driven, Cucumber BDD, and Karate. My skills extend to designing and executing REST API test scenarios, along with performing comprehensive functional, regression, and production support testing. I have extensive domain experience across Retail, Insurance, Banking, and Automotive industries, coupled with expertise in Agile methodologies including sprint planning, reviews, and retrospectives. Additionally, I am proficient in using JIRA and HP ALM for defect reporting and tracking, ensuring efficient regression execution through defect analysis and effective stakeholder communication.
Overview
17
17
years of professional experience
1
1
Certification
Work History
QA Automation Lead
Capgemini
Bengaluru
06.2022 - Current
- Test Leadership – Led a team of 15 Automation Testing professionals, developing test plans, schedules, and optimizing resource allocation.
- Automation & CI/CD – Implemented Selenium/Java automation (80% manual effort reduction) and integrated with Bamboo and Bitbucket.
- Performance & Defect Management – Created JMeter scripts for performance testing, executed test suites, analyzed results, and collaborated on defect resolution.
- Reporting & Stakeholder Communication – Generated detailed test reports, traceability metrics, and managed escalations for timely issue resolution.
- Production & Client Support – Supported production deployments, patch releases, and ensured smooth delivery for Client – Penske Truck Leasing Company.
SDET
Altimetrik
Chennai
06.2021 - 06.2022
- Designed and reviewed test plans, scenarios, and cases; performed functional, integration, API (Postman), and database testing for production migration.
- Automated regression testing using Selenium WebDriver with Java and Cucumber BDD, ensuring quality and efficiency in delivery.
- Managed defects and test execution via JIRA and Zephyr, contributing to end-to-end project lifecycle management for CITI Bank.
Test Engineer
Cognizant Technology solutions
Chennai
10.2017 - 05.2021
- Test Design & Execution: Created and executed manual and automated test cases (Selenium Web Driver with Java, Cucumber BDD), performed debugging, and validated database records.
- Automation & CI/CD: Developed automation scripts and integrated test suites with Jenkins for continuous testing and faster feedback.
- Test & Agile Management: Managed defects in JIRA, test cases in HP ALM, and actively participated in Agile ceremonies for CNO Financial Group.
Test Analyst
Cognizant Technology solutions
Chennai
03.2014 - 09.2017
- Testing Management: Applied Waterfall methodology to manage testing phases, executing reviews, smoke, regression, mobile, and UAT testing across Web, iOS, Android, and iPad platforms with defect reporting.
- Test & Project Tracking: Used JIRA and Zephyr for test management; handled Contract-to-Cash activities including SOW follow-ups, contracts, project allocation, invoicing, and receivables.
- Revenue & Client Management: Conducted CPR analysis, managed revenue forecasting, and engaged in weekly discussions with customer account payables for Client – Selfridges.
SME
Cognizant Technology solutions
Chennai
06.2011 - 02.2014
- Customer Support: Handled inbound calls for an international processing system.
- Escalation Management: Supported a team of 10 members by resolving process-related queries and offered timely solutions.
- Obtained and communicated process improvements to the team.
- Team Development & Feedback: Delivered feedback sessions to team members to aid in professional development in relation to stakeholder escalation emails. Served as the designated point of contact for managing customer escalation emails.
- Client – Woolworths
Customer Support Executive
Sutherland Global services
Chennai
02.2009 - 08.2010
- Managed approximately 70 customer calls per day addressing and resolving issues with their network communications.
- Technical Troubleshooting: Executed initial troubleshooting procedures to diagnose and rectify technical faults.
- Field Technician Coordination: Generated service tickets for field technicians to resolve on-site issues, incorporating inbound support throughout the process.
- Client – Bell Canada
Education
BBA - Accounting
Alagappa University
Karaikudi05.2007
Skills
Tools: Selenium, BDD Cucumber, Karate, HP ALM, JIRA, Zephyr, Jenkins, Bit Bucket, Bamboo, Maven, Confluence, Git, Eclipse, IntelliJ IDEA, Postman and various internal tools
- Programming Language: Core Java
- Operating Systems: Mac, Windows
- Database Management Systems: Oracle, MySQL
- Software development lifecycle
- Agile methodology experience
Certification
Google for Education certified “Java Automation Specialist”.
Timeline
QA Automation Lead
Capgemini
06.2022 - Current
SDET
Altimetrik
06.2021 - 06.2022
Test Engineer
Cognizant Technology solutions
10.2017 - 05.2021
Test Analyst
Cognizant Technology solutions
03.2014 - 09.2017
SME
Cognizant Technology solutions
06.2011 - 02.2014
Customer Support Executive
Sutherland Global services
02.2009 - 08.2010
BBA - Accounting
Alagappa University
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