Priyadharshini P
Coimbatore
Summary
A result-oriented software professional having 7+ years of experience in Mainframe Technologies and experienced in working on various projects and roles with different clients and multiple applications. Experienced and skilled in requirement gathering and analysis, design, coordination, review, integration enhancement and Production support. With a focus and skilled in developing high performance and responsive code, improving & stabilize production environment and skilled in writing highly maintainable, robust code and always willing to learn new technologies.
Overview
7
7
years of professional experience
Work History
Technical Lead
Cognizant Technology Solutions
Coimbatore
10.2020 - Current
- Communication with Business users related to resolving queries, obtain clarifications and providing updates
- Setup Business bridge calls to update status of Critical incidents / Outages
- Follow up with internal and external stakeholders (Customer and Vendor liaison) to progress tickets to resolution Service Management
- Responsible for project tasks assigned
- Initiate escalation procedure for incidents based on the agreed upon timelines and tracks it to closure
- Manage queue effectively and allocate tasks to the team based on the allocation plan Service Tracking
- Ensure assigned tasks are completed within targets set (the tasks include incidents, service requests, identified problems, Operational changes, enhancements etc.)
- Conduct peer reviews and ensure quality of deliverables
- Guide and mentor team junior members from technical perspective to ensure quality delivery of components; contribute / search / reuse all types of assets from repository.
Senior Developer
Cognizant Technology Solutions
Coimbatore
08.2014 - 09.2020
- Orchestrated efficient large-scale software deployments.
- Gathered and defined customer requirements to develop clear specifications for project plans.
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Optimized performance through testing and tuning of applications.
- Evaluated and improved development work of other developers on team, working to provide training, constructive criticism and knowledge transfer.
- Co-ordination and support activities with different technical teams & support QA Testing team.
- Responsible for delivering projects against agreed scope, budget, schedule & customer expectations.
- Monitoring project risks and scope creep to identify potential problems and proactively identifying solutions to address them in advance.
- Produced robust, accurate code that minimized production issues.
- Good knowledge and understanding on Software Development Life Cycle (SDLC) and AGILE methodology.
Education
Master of Engineering - Embedded And Real Time Systems
PSG College of Technology
Coimbatore, Tamil Nadu06.2014
Bachelor of Engineering - Computer Science And Engineering
Coimbatore Institute of Engineering And Technology
Coimbatore, Tamil Nadu06.2012
Higher Secondary - XII
KG Girls Higher Secondary School
Annur, Tamil Nadu03.2008
SSLC - X
KOM Government Girls Higher Secondary School
Punjai Puliampatti, Tamil Nadu03.2006
Skills
- Strong knowledge in COBOL, JCL, VSAM, DB2, Mainframe Utilities, File Aid, TSO ISPF Panels, Zeke scheduler, Infogix Assure, Infogix ACR
- Intermediate knowledge in SPUFI, Expeditor, Panvalet, CICS, Easytrieve
- Theoretical knowledge in AZ900 - Azure Fundamentals, Cloud computing
- Working knowledge in PCN, SAR, JHS, SDSF, Abend Aid, Endevor
- Working knowledge in CA7 and Zeke Schedulers
- DevOps
- Agile Methodology
Accomplishments
- Collaborated with team of 10 in the development of Integration of PEGA with Mainframe systems.
- Received “Best Performer” Award from CNO client during the client visit.
Languages
Tamil
Bilingual or Proficient (C2)
English
Advanced (C1)
Kannada
Intermediate (B1)
Additional Information
Date of birth : 23-05-1991
Hobbies : Cooking, Gardening.
Marital Status : Married
PERSONAL STRENGTHS
- Problem Solving
- Fast Learner and Multi-tasker
- Flexible to learn new technology
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Technical Lead
Cognizant Technology Solutions
10.2020 - Current
Senior Developer
Cognizant Technology Solutions
08.2014 - 09.2020
Master of Engineering - Embedded And Real Time Systems
PSG College of Technology
Bachelor of Engineering - Computer Science And Engineering
Coimbatore Institute of Engineering And Technology
Higher Secondary - XII
KG Girls Higher Secondary School
SSLC - X
KOM Government Girls Higher Secondary School
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