Sketching
Priyadharshini R
QA Lead
Goa
Summary
Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction. Accomplished at identifying deficiencies and initiating solutions to problems. Experienced setting up process in the team. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
17
17
years of post-secondary education
1
1
Certification
5
5
Languages
Work History
QA Lead
HT Media Labs Ltd
Goa
05.2022 - Current
- Monitored staff organization and suggested improvements to daily functionality.
- Inspected products and worker progress throughout production.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Reported production malfunctions to managers and production supervisors.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Evaluated interactions between associates and customers to assess personnel performance.
- Created and maintained quality management systems to align with industry standards.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
- Conducted process audits to identify areas of improvement and enforce compliance.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Established and tracked quality department goals and objectives.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Devised specifications for processes.
- Reported problems and concerns to management.
SDET Engineer
IBM India Pvt Ltd
Bangalore
09.2020 - 04.2022
- Participated in Agile development processes to support continual improvements in overall delivery efforts.
- Aligned with QA testers to replicate and track bugs and defects for correction in subsequent iterations.
- Identified viable test strategies to verify products' unique functionality requirements.
- Wrote and executed tests and diagnostics designed to validate products and software applications.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Advised developers on problems with databases, performance and other issues.
- Incorporated delivery requirements into planning of testing schedules.
- Documented testing procedures for developers and future testing use.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Kept scripts and test cases updated with current requirements.
- Executed regression test procedures and automated test suites to shorten diagnostic timeframes.
- Attended calls with US counterparts to discuss issues and handover work.
- Worked with ETE and UAT teams during their execution and provided necessary support.
Senior Software Test Engineer
IBM India Pvt Ltd
Bangalore
11.2015 - 08.2019
- Provided technical support using knowledge of complex technology to solve problems and support new projects.
- Conducted regression testing and submitted observations to development team.
- Optimized test cases to maximize success of manual software testing.
- Conducted regression testing, analyzed results, and submitted observations to development team.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Identified and tracked software defects and supported developers in resolving problems by completing additional tests.
- Collaborated with product owners to stay current on intended functionality.
- Participated in available trainings to improve software knowledge.
- Worked closely with different departments to develop innovative solutions to functionality issues.
- Communicated risks associated with test execution and took mitigating action when necessary.
- Directed teams completing regression tests to support successful product development stages.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
- Planned and devised cohesive test plans for projects using advanced testing technologies.
- Reviewed requirements, specifications and technical design documents to provide timely and meaningful feedback.
- Worked on a big migration project where webservices were converted to APIs (Java to Stored procedures)
Software Test Engineer
IBM India Pvt Ltd
Bangalore
05.2013 - 10.2015
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Conducted regression testing and submitted observations to development team.
- Conducted regression testing, analyzed results, and submitted observations to development team.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
- Directed teams completing regression tests to support successful product development stages.
- Participated in available trainings to improve software knowledge.
- Worked with ETE teams and supported them.
- Test multiple migration projects during this tenure.
- Worked on Unix,Linux platforms
- Worked on DB testing, Middleware testing and Front end testing.
- Came up with complex sql queries to test backend database.
- Wrote scripts to automate processing files in unix servers.
Education
Bachelor of Engineering - Electrical And Electronics Engineering
B.M.S College of Engineering
Bangalore, India 06.2008 - 04.2012
Higher Secondary - PCMB
National Public College, Jayanagar
Bangalore, India 06.2006 - 03.2008
Primary Education -
Cathedral High School
Bangalore, India 06.1994 - 04.2006
Skills
Staff training and development
undefinedAccomplishments
- Received the "Orion Award" for Eminence and Excellence during tenure at IBM India Pvt Ltd.
- Have been rated top contributor 7 years.
- Have received appreciations and company gifts for contributions.
Additional Information
Looking for Work from Home opportunities only.
Certification
Microsoft Certified: Azure Fundamentals
Interests
Travelling
Timeline
QA Lead
HT Media Labs Ltd
05.2022 - Current
Microsoft Certified: Azure Fundamentals
03-2021
SDET Engineer
IBM India Pvt Ltd
09.2020 - 04.2022
Senior Software Test Engineer
IBM India Pvt Ltd
11.2015 - 08.2019
Software Test Engineer
IBM India Pvt Ltd
05.2013 - 10.2015
Bachelor of Engineering - Electrical And Electronics Engineering
B.M.S College of Engineering
06.2008 - 04.2012
Higher Secondary - PCMB
National Public College, Jayanagar
06.2006 - 03.2008
Primary Education -
Cathedral High School
06.1994 - 04.2006
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