Summary
Overview
Work History
Education
Skills
Timeline
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Priyadharshini s

Business Analyst
Bengaluru

Summary

  • Around 2 years of experience in business operations, process management and program execution within the IT sector
  • Skilled in analyzing business operations, interacting with stakeholders, and process documentation.
  • Excel in fostering teamwork, resolving challenges, and driving continuous improvements in processes to achieve organizational goals effectively

Overview

2
2
years of professional experience
2
2
Languages

Work History

Business Analyst

Oracle Solution Services (India) Pvt Ltd
10.2023 - Current
  • Executing processes by validating request, program criteria, policies through standardized procedures.
  • Assisting queries, offering solutions and ensuring an enhance journey for the partners.
  • Preparing ordering documents, validating partner agreements and initiating order bookings.
  • Publishing partner & solution profiles by validating verbiages and oracle policies.
  • Initiating & terminating orders, identifying & resolving system issues.
  • Collaborating with partners and stakeholders across Oracle University, Order Management and Partner Transaction Teams to ensure operational excellence.
  • Streamlining processes through process flow documentation, standard responses and reports, enabling faster execution of tasks.
  • Participated in building RPA, achieving a 100% successful deployment rate and reducing manual efforts by 90%.

Education

Master of Computer Applications (MCA) - Computer Science

Mailam Engineering College
Villupuram, India
04.2001 -

Bachelor of Science - Computer Science

Asan Memorial College of Arts And Science
Chennai
04.2001 -

Skills

Process Flow Mapping & Development

Timeline

Business Analyst

Oracle Solution Services (India) Pvt Ltd
10.2023 - Current

Master of Computer Applications (MCA) - Computer Science

Mailam Engineering College
04.2001 -

Bachelor of Science - Computer Science

Asan Memorial College of Arts And Science
04.2001 -

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