Highly detail-oriented and professional, successful at meeting and exceeding branch goals.
Expertise in customer service relations and sales management. Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
9
9
years of professional experience
Work History
Branch Manager
ICICI Bank Ltd
Jabalpur
06.2025 - Current
Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Assessed employee performance and developed improvement plans Alongwith branch operations and customer service.
Responsible for administration and efficient daily operation of a full service branch office, including lending, product sales, customer service, and security and safety in accordance with the Bank's objectives. Enhance and contribute in the growth of the company through Business Development.
Branch Manager
ICICI Bank
Mandla
01.2022 - 05.2025
Managed daily branch operations and ensured compliance with banking regulations.
Supervised staff performance and conducted regular training sessions for team development.
Deputy Branch Manager
ICICI Bank Ltd
Mandla
05.2018 - 12.2021
Supervised the operations staff and acts as a branch manager on the absence of one.Ensured smooth functioning of the branch on a day to day basis.
Supervised Branch compliance and operations alongwith customer service for better cross selling of products.
Privilege Banker
ICICI Bank Ltd
Bhopal
01.2017 - 04.2018
Maintained productivity; Performed compliance, service and operations in branch; Generated revenue through privilege customers; Met annual targets.
Education
Post Graduate Diploma in Banking And Finance - Banking And Finance
Manipal University
Bangalore
B.Tech Marine Engineering - Marine Engineering
Maharastra Academy of Naval Education And Training