Dynamic marketing leader with extensive experience at Nucleus Software, excelling in 360 event planning and execution. Proven track record in driving lead lifecycle management, enhancing MQL-to-SQL conversions by 15%. Adept at stakeholder engagement and data-driven campaigns, fostering high-performing teams to achieve strategic sales objectives.
Overview
15
15
years of professional experience
Work History
Senior Lead – Events and Demand Gen
Nucleus Software
Noida
04.2025 - Current
Spearheading end-to-end planning and execution of national and international marketing events including CXO Roundtables, Industry Forums, Analyst Engagements, and Partner Summits—aligning every initiative with GTM strategy and sales targets.
Leading a high-performing team of 4–5 marketing and demand generation professionals, overseeing project delegation, skills development, performance tracking, and delivery accountability.
Driving lead generation through high-impact, event-driven campaigns with focused messaging, persona targeting, and campaign tracking using KPIs like CPL, SQL conversion, and opportunity attribution.
Closely working with Sales, Product Marketing, CX, and Pre-sales to synchronize messaging, content strategy, and post-event follow-ups for strategic opportunities.
Developing and managing a scalable lead scoring and routing model that improved MQL-to-SQL conversions by 15%, enhancing the quality and velocity of the sales funnel.
Designing and executing senior leadership engagement programs across the APAC, Middle East, and Africa regions to boost brand authority and market relevance.
Publishing weekly dashboards and executive reports on lead performance, event ROI, channel trends, and customer engagement metrics to support data-driven decisions.
Maintaining a 24-hour turnaround on inbound leads across web, social, and events—improving customer responsiveness and contributing to a 20% increase in lead satisfaction scores.
Overseeing creation of event-related collaterals including agenda decks, booth creatives, banners, product flyers, keynote presentations, and follow-up communications.
Managing vendor negotiations, budgeting, and logistics execution—ensuring optimal ROI and timely delivery of events under strict cost and quality controls.
Conducting market research and segmentation for contact targeting across regions, industries, and titles—fueling precise and effective campaign execution.
Orchestrating lead revival campaigns for dormant/rejected prospects through personalized email nurturing and remarketing tactics, boosting pipeline readiness.
Assistant Manager – Inside Sales & Marketing
Nucleus Software
Noida
03.2020 - 03.2025
Led and mentored a team of 3–4 inside sales and campaign executives, defining KPIs, conducting regular performance reviews, and fostering a goal-oriented culture.
Designed structured processes for inbound lead handling, qualification (BANT-based), and routing—reducing lead response time and increasing conversion rate.
Launched targeted email, live chat, and nurture campaigns via platforms such as HubSpot and ActiveCampaign, delivering up to 35% open rates and boosting engagement.
Developed playbooks, email scripts, and client-facing templates that aligned marketing outreach with sales goals—improving consistency in communication and conversion.
Maintained lead hygiene, segmentation, and data enrichment in CRM tools; ensured campaign readiness by aligning lead scoring with business development priorities.
Handled live chat and email-based inbound interest through tools like Zendesk, qualifying leads and enabling seamless handover to business teams.
Created weekly dashboards and performance metrics to track campaign ROI, individual productivity, and funnel velocity.
Implemented automation workflows for repetitive tasks including email triggers, follow-ups, and task assignments—saving time and improving SLA compliance.
Acted as a strategic liaison between sales and marketing teams, ensuring campaign messaging, lead quality, and follow-up strategies aligned with pipeline objectives.
Trained new hires on tools, best practices, and workflows related to inbound lead handling, outreach etiquette, and CRM usage.
Supported segmentation and target account profiling across BFSI markets, identifying high-potential verticals and key decision-makers for outreach.
Sr. Executive – Demand Generation & Research
Nucleus Software
Noida
12.2016 - 03.2020
Plan and run digital marketing campaigns across channels for specific product in different regions.
Generating well qualified leads.
Conduct primary & secondary market research to analyze the opportunities, market gaps, industry trends etc.
Handle inbound, unsolicited prospect calls and convert them into leads.
Overcome objections of prospective customers, position Nucleus software as a leading software provider, emphasize product/service features and benefits.
Maintain a lead tracker capturing progress/updates on leads on an ongoing basis and prepare and publish reports.
Maintain and expand the company’s database of prospects.
Ensure follow-up by passing leads to sales team with calls-to action, dates, complete profile information, sources, and so on.
Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
Make outbound follow-up calls to existing customers via telephone and email cross-sell and up-sell.
Cold-call prospects that are generated by external sources of lead, inbound website leads or digital campaign leads.
Create and deliver qualified leads and opportunities to sales team, where appropriate.
Inside Sales Executive
Denave India Pvt. Ltd.
Gurgaon
02.2014 - 10.2016
Establishing corporate strategies for achievement of top line & bottom-line targets.
Business planning and analysis for assessment of revenue potential in business opportunities.
Analyzing & reviewing the market response/ requirements and communicating the same to the sales teams for accomplishment of the business goals.
Managing a team of Analysts and agents. Ensuring Pre-Decided targets for the team are met on a regular basis. Identifying training needs.
Ability to interpret data and identify simple trend. Able to drive metrics around individual performance, attrition, quality, talk time and number of calls being made by the team.
Knowledge of rigorous program, system and business performance management methods enabling clients to realize business value with minimum risk.
Proven skills in conflict resolution, performance evaluation, facilitating diverse learning, and building productive relationships with clients and staff.
Creative problem solving skills, energy and customer orientation.
Good communication and collaboration skills to lead & work in concert with diverse groups effectively.
Generating leads, analyzing market and reaching the right party contact.
Client Partner
FranklinCovey
Gurgaon
04.2013 - 02.2014
Corporate communication with different HR Head's and key decision makers of company.
Generate qualified leads (nominations), Emails and Providing Information, benefits and features about the Workshop to the Potential Customer.
Follow up on inbound leads. The purpose is to assess the prospect's needs, provide a general introduction about the company, qualify the prospect, and schedule qualified meetings for the company internal sales team to begin their sales process.
Create email marketing campaigns to promote products or services.
Manage a lead prospecting pipeline and maintain accurate information about prospects.
Coordinating with the HR or Training Heads telling about the organization and program offerings.
Sending the information regarding the Public Programs schedule to the person concerned through Email.
Proofread emails for clarity, grammar, and spelling.
Generating revenue by bringing the nominations/seats for the public programs.
Continuously updating/refining the database with the new companies to be called through Newspapers, Advertisements, Linkedin, Internet.
Attending & Organizing Events, Training Programs in Delhi/NCR.
Preparing MIS Reports.
Utilize a consistent contact attempt process to follow up, nurture and qualify leads generated by cold calling.
Ensure marketing message is conveyed clearly and delivered properly to prospects.
Keep the continuous follow up with the clients regarding the various product offerings and Payment Collection.
Ensure messages are sent in proper form and template.
Tele Partner Account Manager
Bertelsmann Marketing Services Private Limited
Gurgaon
02.2011 - 10.2011
Conduct Market research and create intelligence reports, identify key executive contacts for the Domestic based target list of companies.
Cold Calling prospects/decision makers, brief them company Infrastructure services overview, establish relationship.
Educate them about the product and create an interest among them.
Leads Generation, Product Demonstrations & Trials, Sales Pitches and Quotations for price Estimation.
Understand the business needs and schedule appointments for the sales team.
Work closely with the sales team and help them create thick funnel of prospects.
Record all activities.
Report weekly and monthly activities to direct and dotted managers.
Executive – Marketing & Sales
Apsom Infotex Limited
Noida
07.2010 - 01.2011
Prepare proposals, quotations for potential clients.
Representing the organization at trade exhibitions, events & demonstrations.
Arranging meeting with prospects & potential customers for new business.
Maintaining & developing relationships with existing customers in person, & via telephone calls & emails.
Gathering market & customer information and generating leads.
Recording sales & order information, sending copies to the sales office.
Preparing weekly, quarterly & annual reports.
Sourcing advertising opportunities and placing adverts in the press (local, regional, national and specialist publications).
Conducting market research such as customer questionnaires and focus groups.
Analyzing the market, including competitors and consumers.
Coordinating with and reporting to managers to carry out campaigns.