Priyam Krishnamurti
Entrepreneur
Patna
Summary
Accomplished Manager successful orchestrating operations and leading employees. Robust background encompassing problem resolution, business development and customer relations. Thrives in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Director & CEO
Magadh Hospitality
04.2024 - Current
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Successfully assembled a team of 14 kitchen staff from across different states, in order to create a delightful culinary experience for customers.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Achived Break-even point by the end 1st quater, also grew sales by 30% MOM.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Continually refined menu options based on customer feedback, ensuring a variety of choices that appealed to a wide range of tastes and preferences.
Category Manager
Betterhalf.ai
10.2021 - 03.2023
- Owned all aspects of sales planning, development and team and account management for offline Sales Process.
- Incorporated suggested changes to layouts and promotions to drive sales.
- Introduced offline sales model and scaled that to 30lakh INR/ month.
- Trained 40 new sales representatives on sales strategies and processes to reduce process gaps.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Launched quality assurance practices for each phase of development.
- Identified cost-effective vendors and set up favorable contracts for Wedding Planning services.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Mitigated business risk and improved customer lead times through thoughtful supplier network design.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Developed detailed sales forecasts based on historical data, allowing for proactive inventory management decisions.
Category Lead
Shreyaas Healthcare Pvt Ltd.
06.2020 - 09.2021
- Launched North Indian Market from scratch and generated sales worth 1.5cr annually from acquired market.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Prospected for leads to build pipeline and convert to sales opportunities.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Performed supplier risk evaluations and supported regulatory inspections.
- Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
Launch Manager
Bounce
11.2019 - 04.2020
- Launched Bounce daily rentals in 3 cities in South-India : created a Hub Model based mobility solutions with a ride capacity of 8000 rides/day
- Led Monetization initiative in launch city through Bounce Mall, a place to buy mobility related products ( ex- second hand bikes and mobility related ecosystem products )
- Partnership & Alliance - Driving B2B partnerships with Railways, Bus Stands, malls and other city hotspots
- Led Prepaid wallets payment for Kirana Launch cities
- Marketing Initiatives at the city level - BTL & ATL campaigns
- Led WOW growth of 27% rides in city.
Key Account Manager
Zomato
07.2018 - 10.2019
- KAM & Cluster Head -East : Launched 8 cities in east india and led a team of 10+ team members
- Set up online ordering with 18k Daily Orders worth $50M GMV/year: drove all products: Gold , Dineout , Z Kitchens , Synergy and Banner & Click Ad sales.
- Was recognized for Best Launch in 500+ cities Pan india with Giridi clocking highest number of orders on Day 1. ( 1093 orders on day 1 is still highest orders clocked on day by any city in india. )
- Owned Cluster Ops and maintained key metrics : 98% fill ratio ,. 90% supply penetration and UX & MX metrics < 1% Rejection , 95% Visibility , < 15 min KPT.
- Owned P&L for the cluster : Turned the region CM1 Profitable improved bottom-line monthly rationalizing burn/order through upwards negotiation of co-funding discounts and reducing ops costs through rate card changes.
- Consistently maintained market leadership in my cluster : 58% market leadership against Pan India Avg of 45%
Education
Integrated Program in Data Analytics -
IIM Indore
Indore 09.2021 - 09.2022
BBA - Sales And Marketing Education
Manipal University
Manipal, Karnataka 04.2015 - 04.2018
Secondary School -
DAV Public School
Patna 03.2012 - 04.2014
Accomplishments
GMAT Score - 770 (Top 1% scorer across the globe)
Timeline
Director & CEO
Magadh Hospitality
04.2024 - Current
Category Manager
Betterhalf.ai
10.2021 - 03.2023
Integrated Program in Data Analytics -
IIM Indore
09.2021 - 09.2022
Category Lead
Shreyaas Healthcare Pvt Ltd.
06.2020 - 09.2021
Launch Manager
Bounce
11.2019 - 04.2020
Key Account Manager
Zomato
07.2018 - 10.2019
BBA - Sales And Marketing Education
Manipal University
04.2015 - 04.2018
Secondary School -
DAV Public School
03.2012 - 04.2014
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