Priyam Pahi
Noida
Summary
An accomplished professional at the age of 27, with a background in client relationship management at Amazon. Possesses exceptional computer skills, coupled with hands-on experience in event management, including extensive travel across India for various events. Eager to leverage this skill set and diverse experience to excel in the role of a Public Relations Officer.
Overview
4
4
years of professional experience
Work History
HBS Operations
Amazon
Noida
07.2020 - Current
- Worked in frontline with Amazon B2B clients from US, Canada and Mexico.
- I work under the department of Amazon Business- Heavy Bulky Services (HBS).
- My work involves -resolving the conflicts with clients, dissemination of informations, handling feedbacks- ensuring the negative feedbacks are worked upon and converted into a positive experiences.
Subject Matter Expert and Trainer
Amazon
Noida
11.2020 - 12.2022
- Within two months of joining, I was provided the opportunity to work as Subject Matter Expert (SME)
- My work involved mentoring the New Hires and monitoring their performance metrics and fill up the performance gap. I required to work as a bridge between the New Hires, their managers and the training teams.
- On successfully assisting six batches of New Hires, I became a Trainer.
- This designation required me to train batches for a new skill -(HBS) launched in the site in the year 2020. I was one of the member from the pilot batch and trained the batches that followed suit.
Education
Bachelor of Engineering - Computer Science
Chandigarh University
Mohali, Punjab08-2020
Skills
- Efficient Communication skill- Fluency in English
- Event Coordination
- Conflict Resolution
- Client Relationship Building
- Computer knowledge- Excel, MS Word, MS PPT
Accomplishments
- A member of Department of Student Welfare (DSW) [2016-2019] at Chandigarh University.
- Event coordination of International Youth cultural Fest 2019 at Chandigarh University
- Managed artist visits during college fests.
- Managed Bollywood and Punjabi film promotional events in college- made arrangements for the star casts.
- Managed Celebrity visits and Company visits for placements in college.
- Participated in All India University (AIU) cultural Fests and received Chandigarh University Achiever's Award 2017 for representing the institution in National level.
- Honored by Punjab govt. in 2017 for representing the state in National level cultural events and fests.
Paricipations:
- All Assam Chess Championship - highest achievement- runners up 2010 [under 19].
- School Games Federation of India- National Chess- participated in Nationals [under19].
- National Integration Meet 2013- University of Hyderabad- second runners up in essay writing competition
- Participated in various youth fests organized by AIU (All India Universities) and North East Student Welfare groups and received awards.
- An active member of All Assam Public Welfare Noida, and participate in its events every year.
Timeline
Subject Matter Expert and Trainer
Amazon
11.2020 - 12.2022
HBS Operations
Amazon
07.2020 - Current
Bachelor of Engineering - Computer Science
Chandigarh University