Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Priyam Pahi

Noida

Summary

An accomplished professional at the age of 27, with a background in client relationship management at Amazon. Possesses exceptional computer skills, coupled with hands-on experience in event management, including extensive travel across India for various events. Eager to leverage this skill set and diverse experience to excel in the role of a Public Relations Officer.

Overview

4
4
years of professional experience

Work History

HBS Operations

Amazon
Noida
07.2020 - Current
  • Worked in frontline with Amazon B2B clients from US, Canada and Mexico.
  • I work under the department of Amazon Business- Heavy Bulky Services (HBS).
  • My work involves -resolving the conflicts with clients, dissemination of informations, handling feedbacks- ensuring the negative feedbacks are worked upon and converted into a positive experiences.

Subject Matter Expert and Trainer

Amazon
Noida
11.2020 - 12.2022
  • Within two months of joining, I was provided the opportunity to work as Subject Matter Expert (SME)
  • My work involved mentoring the New Hires and monitoring their performance metrics and fill up the performance gap. I required to work as a bridge between the New Hires, their managers and the training teams.
  • On successfully assisting six batches of New Hires, I became a Trainer.
  • This designation required me to train batches for a new skill -(HBS) launched in the site in the year 2020. I was one of the member from the pilot batch and trained the batches that followed suit.

Education

Bachelor of Engineering - Computer Science

Chandigarh University
Mohali, Punjab
08-2020

Skills

  • Efficient Communication skill- Fluency in English
  • Event Coordination
  • Conflict Resolution
  • Client Relationship Building
  • Computer knowledge- Excel, MS Word, MS PPT

Accomplishments

  • A member of Department of Student Welfare (DSW) [2016-2019] at Chandigarh University.
  • Event coordination of International Youth cultural Fest 2019 at Chandigarh University
  • Managed artist visits during college fests.
  • Managed Bollywood and Punjabi film promotional events in college- made arrangements for the star casts.
  • Managed Celebrity visits and Company visits for placements in college.
  • Participated in All India University (AIU) cultural Fests and received Chandigarh University Achiever's Award 2017 for representing the institution in National level.
  • Honored by Punjab govt. in 2017 for representing the state in National level cultural events and fests.

Paricipations:

  • All Assam Chess Championship - highest achievement- runners up 2010 [under 19].
  • School Games Federation of India- National Chess- participated in Nationals [under19].
  • National Integration Meet 2013- University of Hyderabad- second runners up in essay writing competition
  • Participated in various youth fests organized by AIU (All India Universities) and North East Student Welfare groups and received awards.
  • An active member of All Assam Public Welfare Noida, and participate in its events every year.

Timeline

Subject Matter Expert and Trainer

Amazon
11.2020 - 12.2022

HBS Operations

Amazon
07.2020 - Current

Bachelor of Engineering - Computer Science

Chandigarh University

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Priyam Pahi