Summary
Overview
Work History
Education
Skills
Timeline
Generic
Priyank Mehta

Priyank Mehta

Rates Manager
Ahmedabad, Gujarat

Summary

Hard working and dependable professional with several years experience in Rates Management and Customer Support. High-performing professional with extensive experience in industry. Skilled in testing, Rates management and Customer Support with working knowledge. Reliable and efficient with equipment .Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience
3
3
Languages

Work History

Rates Manager

Annecto Telecom
04.2009 - Current
  • Uploading rates for Voice on Oculeus Platform and managing rates
  • Uploading rates for SMS on Alaris Platform and managing rates
  • Conducting Voice Routes test Using Tool Arptel and CMR (Check my Route) and identifying solutions to recurring issues.
  • Conducting SMS Routes tests Using Tool Telq and identifying solutions to recurring issues.
  • Experience to work on Horisen Platform for SMS
  • Experience to route on Horisen for SMS
  • Experience to manage customer rates and send out to customers
  • Experience on support level 1 for Voice and SMS.
  • Experience of Handling Trouble ticket using Otrs and Osticket.

Education

Extended Diploma in Strategic Management & Leaders -

Meridian Business School
London, United Kingdom
04.2001 -

Bachelor of Commerce -

Gujarat University
Ahmedabad, India
04.2001 -

Skills

  • Energy, enthusiasm and stamina to work long hours

    • undefined

    Timeline

    Rates Manager

    Annecto Telecom
    04.2009 - Current

    Extended Diploma in Strategic Management & Leaders -

    Meridian Business School
    04.2001 -

    Bachelor of Commerce -

    Gujarat University
    04.2001 -

    Similar Profiles

    CREATE PROFILE
    Priyank MehtaRates Manager