Summary
Overview
Work History
Education
Skills
Timeline
Generic

Priyanka

Delhi

Summary

A dynamic and hands on manager with over 5' years experience leading sales team to reach company objectives in retail setting.

Strives to maintain high standards of customer service, morale and appearance to uphold company policies and improve shopping experience. Develops and implements innovates incentives to drive employee motivation.

Overview

5
5
years of professional experience

Work History

Store Manager

Tommy Hilfiger
Delhi
03.2022 - Current
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Resolved customer complaints in a timely manner.
  • Resolved customer complaints in an efficient and professional manner.
  • Motivated and supervised staff to ensure productivity and customer satisfaction.
  • Monitored stock levels and ordering of new merchandise as needed.

Assistant Store Manager

Calvin Clein
Delhi
03.2021 - 03.2022
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • ensured merchandise displays were updated and aligned with promotional activities.
  • Handled scheduling for store shifts to achieve adequate staffing.

Customer Relationship Officer

Tommy Hilfiger
Delhi
03.2019 - 03.2021
  • Greeted customers and provided assistance with product selection.
  • Informed customers about current promotions and discounts.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.

Education

BBA in fashion entrepreneurship -

International College of Fashion
Delhi
08-2018

Army Public School
Raiwala Cantt
03-2015

Skills

  • Operations Management
  • Report Generation
  • Store Merchandising
  • Employee Training
  • Customer Service
  • Staff Management
  • Sales Strategies

Timeline

Store Manager

Tommy Hilfiger
03.2022 - Current

Assistant Store Manager

Calvin Clein
03.2021 - 03.2022

Customer Relationship Officer

Tommy Hilfiger
03.2019 - 03.2021

BBA in fashion entrepreneurship -

International College of Fashion

Army Public School

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