Summary
Overview
Work History
Education
Skills
Timeline
Generic

Priyanka

Chandigarh

Summary

Dedicated Customer Service Representative with proven strengths in technical troubleshooting, account management, and effective communication. Committed to enhancing customer satisfaction and streamlining service processes.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

taskus
mohali
03.2022 - 03.2026
  • Managed customer accounts and updated information accurately.
  • Assisted customers with inquiries and resolved issues efficiently.
  • Collaborated with team members to improve service processes.

Customer Service Representative

eclerx
chandigarh
08.2020 - 03.2022
  • Managed customer accounts and updated information accurately.
  • Provided exceptional customer support through various communication channels.
  • Resolved customer inquiries and complaints with empathy and efficiency.
  • Documented customer interactions in the CRM system for future reference.

Education

Some College (No Degree) - Computer Science

Punjab University
Chandigarh , india

Skills

  • Customer account management
  • CRM management
  • Product knowledge
  • Technical troubleshooting
  • Sales support
  • Effective communication

Timeline

Customer Service Representative

taskus
03.2022 - 03.2026

Customer Service Representative

eclerx
08.2020 - 03.2022

Some College (No Degree) - Computer Science

Punjab University
Priyanka