Dedicated Customer Service Representative with proven strengths in technical troubleshooting, account management, and effective communication. Committed to enhancing customer satisfaction and streamlining service processes.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
taskus
mohali
03.2022 - 03.2026
Managed customer accounts and updated information accurately.
Assisted customers with inquiries and resolved issues efficiently.
Collaborated with team members to improve service processes.
Customer Service Representative
eclerx
chandigarh
08.2020 - 03.2022
Managed customer accounts and updated information accurately.
Provided exceptional customer support through various communication channels.
Resolved customer inquiries and complaints with empathy and efficiency.
Documented customer interactions in the CRM system for future reference.
Customer Service Representative at GENWORTH FINANCIAL / AURORA FINANCIAL LLCCustomer Service Representative at GENWORTH FINANCIAL / AURORA FINANCIAL LLC