PRIYANKA ABBI

Job Function:

• Co-Lead the Deriv Ops team (35+ members), responsible for post-trade lifecycle operations across cleared and bilateral derivatives.
• Led OTC Legal Confirms process for OTC derivative trades (TRS swaps, forwards, NDF/NDOs, currency options) by reviewing legal documents – ISDA, MCAs.
• Play an elevated role as a risk manager, ensuring the application of the risk framework globally to achieve operational efficiency.

Process Excellence:

• Ensuring that the overall delivery of operations meets or exceeds agreed KPIs, SLAs, and is within a strong internal control framework.
• Track Service Level Agreements (SLA) to ensure service delivery excellence.
• KRI tracking and the road to green for aged exceptions and disputes.

Risk and Control Management:

• As part of enterprise risk management, work as a second line of defense for the function by identifying and monitoring risks for the function, assessing and measuring risks, controlling gaps, and implementing controls.
• Creation and execution of RCSA for the function, define procedures and policies, conduct BCP testing, and create a control framework.
• Conducting and leading audits, creating governance models, implementing frameworks, and keeping track of regulatory, business, and industry changes.
• Review of risk events, tracking for remediation plans, monitoring, and closure of events.
• Review manual processes, and put preventive and detective controls.

Stakeholder Management:

• Collaborate with internal and external stakeholder relationships—brokers, custodians, and internal teams (RQA, GIO teams, internal audit, legal, trading, client onboarding, and PMG) for delivery, transition, and changes in process.
• Communication of internal control concepts across multiple disciplines, and engaging stakeholders for risk awareness arising from day-to-day operations.
• Engage and escalate relevant stakeholders on risk events.

Operating Strategy and Transformation:

• Contributed to efficient post-trade operations by implementing technology solutions, conducting competitive analysis, and partnering with cross-functional teams.
• Executed the strategic roadmap (MT306) to transition from manual paper confirmations to electronic processes, generating 1 FTE ROI.
• Onboarded AI risk mitigation tool for trade economics check on legal documents.

Team Management:

• Planning and assigning, appraising performance, providing feedback and coaching, and rewarding and disciplining employees.
• Provide learning and self-development opportunities to the team.
• Hire, budget, and forecast the headcount, and provide leadership MIS.

Transitioned, built, trained, and monitored a WCM team of 55 members across domains: Source to Pay, Treasury Payment, Middle Office operations, vendor risk management, and call back. As a key risk resource, I stabilized the client operations at the CoE.

Job Function:

• Coordinate with different functional areas, including Technology, vendors, Supervisory Management, and Compliance, to run day-to-day operations.
• Act as a middle office stakeholder for business, control, and regulatory changes.
• Evaluated hiring, attrition, and promotions, and produced a staffing matrix.
• Managed the transition of a third party from Thoughtfocus to WIPRO for client BX.

Service Delivery and Client Focus:

• Oversight on operations for effective service delivery, flawless execution, new migrations, and enhancing the overall client experience across each of these verticals.
• Worked in a matrix operating model and worked in close partnership with the clients by defining the KPIs and KRAs of the process.
• Maintain robust standard operating policies (SOPs), procedures, and guidelines to meet corporate risk and control standards and principles.

Operational Excellence and Innovation:

• Driving innovative solutions for efficient operations and prioritizing key technology enhancements across various processes that enhance productivity and efficiency.
• Identify project opportunities that will lead to significant business impact, leading to financial savings, enhancing impactful delivery, and reducing both manual effort and risk.

• Responsible for identifying FX exposure across various AmEx entities, sharing hedge information with traders, managing the E2E FX trade lifecycle, and ensuring payments and settlements are performed after dual approval authorization.
• Led system implementation (Quantum) for FX products, which involves performing static data setup, setting accounting, ledger posting, and accounting rules.
• Managed the end-to-end trade life cycle for FX derivatives products in terms of deal approvals, confirmation, settlement, and reporting.
• Transitioned FX Trade Support process from the UK.
• Interacting with multiple banks and counterparts for FX trade confirmations and settlements, demonstrating extensive relationships.
• Performing regulatory reporting: Dodd-Frank reporting, EMIR reporting.

• Processing and reviewing of invoices and travel expense claims, and ensuring smooth payments to vendors and AmEx employees for goods and services incurred by the organization or travel claims on Concur and Ariba.
• Seamless migration of FX invoices payment process to FCE Global Payments India in various phases.
• Lead internal audit, HMRC, external audit.