Priyanka Adsare
Pune
Summary
Dynamic Software Engineer with a proven track record at Wipro, specializing in ServiceNow implementation and ITSM development. Expert in requirements gathering and agile methodologies, I successfully delivered multiple projects, enhancing service reliability and customer satisfaction. Adept at integrating complex workflows and technical documentation, I thrive in collaborative environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Software Engineer
Wipro
Pune
03.2019 - Current
- Worked with multiple clients as per the requirements and handed over multiple projects with different modules in ServiceNow.
- Participated in continuous learning opportunities to stay current with emerging technologies.
Education
Bachelor of Engineering (B.E) -
Pune University
Ahmendnagar01.2018
Skills
- ServiceNow Implementation Expertise
- ITSM Development
- SPM (Service Portfolio Management)
- CSM (Customer Service Management)
- SRM (Service Reliability Management)
- Requirements Gathering
- Expertise
- Incident Management
- Change Management
- Problem Management
- Agile Module
- Service Catalog
- Record Producer
- Workflow
- Integration
- Transform maps
- Technical documentation
Projects
Sandvik - Sweden, Service-Now Developer (Capgemini)
Vertiv - Australia, Service-Now Developer (Capgemini)
Banner Health - US, Service-Now Developer (Capgemini)
Languages
- English
- Hindi
- Marathi
Certification
- CSA
- HRSD
- CSM
Languages
Marathi
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Accomplishments
- Top Runner
- Achiever
Disclaimer
I hereby, declare that the above written information are true and correct to the best of my knowledge and belief.
Timeline
Software Engineer
Wipro
03.2019 - Current
Bachelor of Engineering (B.E) -
Pune University
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