Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Priyanka Bharadwaj

Summary

QA leader with 12+ years of experience in QA automation, project management, release management and agile methodologies. Proven expertise in banking, insurance (Guidewire), and CRM domains. Successful track record in implementing efficient testing processes, leading diverse teams, overseeing release cycles, fostering stakeholder collaboration, and driving agile practices for high-quality releases aligned with business objectives.

Overview

12
12
years of professional experience

Work History

Vice President-QA

JP Morgan Chase
05.2024 - Current
  • Spearheaded QA,release process implementation, enhancing release quality with zero defects.
  • Defined holistic test strategies, coordinated cross-functional teams, and ensured SDLC alignment.
  • Delivered successful post-release triaging, mitigating production issues.
  • Collaborated on data-driven decisions, bridging technical and business gaps.
  • Provide subject matter expertise in specific functional or technical domains to bridge gaps technically, process oriented and helped drive the team to deliver quality products
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.

Vice President-QA

Morgan Stanley
01.2022 - 08.2023
  • Led a global QA,Dev team, establishing best practices, quality benchmarks and streamlining QA across SDLC and agile methodologies.
  • Spearheaded agile ceremonies and drove process improvements for EMEA, APAC, and North America teams.
  • Developed robust test strategies and achieved over 90% automation coverage, saving significant time.
  • Build and align the organization's release calendar, working closely with development managers and release managers from other teams
  • Led the Go-Live activities to deploy the software successfully by creating Deployment, Run Books and Implementation Plans
  • Report release health status during the weekly meetings and publish the release status dashboard
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.

Technical Lead

Pegasystems
03.2020 - 12.2021
  • Led global QA for 10+ applications, achieving 100% test coverage through automated and manual testing.
  • Implemented cross-browser and accessibility testing strategies using BrowserStack and Applitools leading to effective QA and boosted coverage.
  • Acted as a Product Owner, prioritizing backlogs and ensuring timely, high-quality deliverables.
  • Roadmap planning for Automation and building backlog for automating all our applications
  • Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
  • Maintained close communication with clients throughout project life cycles for accurate progress reporting and prompt issue resolution.
  • Implemented continuous integration and deployment strategies for faster release cycles and improved application reliability.
  • Drove customer satisfaction by prioritizing feature requests based on detailed analysis of user feedback and market trends.
  • Optimized resource allocation across multiple concurrent projects by closely tracking team capacity levels against project deadlines and milestones.

Senior Associate

PWC
09.2016 - 02.2020
  • Managed end-to-end SIT and UAT, improving defect detection and resolution rates.
  • Conducted Agile ceremonies and provided domain training across the team.
  • Enhanced QA processes, achieving 100% test coverage and improved defect tracking.
  • Delivered strategic test planning and bridged functional gaps in business processes.
  • Increased client satisfaction through thorough analysis of project requirements and delivering high-quality results.
  • Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
  • Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
  • Identified potential risks to develop mitigation plans and minimize impact on project timelines.

Software Engineer

Accenture
03.2013 - 08.2016
  • Designed robust testing frameworks to validate functionality and ensure a high level of quality assurance.
  • Coordinated UAT activities and provided actionable service improvements.
  • Delivered functional, end-to-end, and regression testing for web services and applications.
  • Improved process efficiency through defect management and automated test scripts.
  • Established efficient communication channels within the team, leading to better collaboration among members during project development phases.
  • Collaborated with stakeholders to translate business requirements into technical specifications, ensuring alignment with business goals.

Education

Masters - CyberSecurity

IITK
12-2024

Bachelor of Engineering - Telecommunications

VTU
07-2012

Skills

  • Automated ,Functional, Non-Functional testing across Web ,Desktop, Database and API's
  • Release management and communication
  • Vendor Management, Stakeholder Management
  • Test planning and management
  • Strategic planning
  • Results-driven with attention to detail
  • Project Management, Strategic Planning
  • Complex business and technical requirements gathering
  • Agile Project Planning, Agile Methodologies
  • Team leadership with training and mentoring
  • Process improvement
  • Decision-making, Critical thinking and Complex Problem-solving

Accomplishments

  • Reduced manual testing efforts by 70% through automation with Test Cafe & Nightwatch.
  • Saved 1,300+ hours of manual effort via regression and smoke test automation.
  • Implemented shift-left testing practices, ensuring faster defect resolution.
  • Standardized agile practices, leading to accelerated release cycles.
  • Pioneered QA best practices, ensuring zero-defect releases across multiple platforms
  • Helped in end to end data reconciliation which led to identification of issues ahead of time and understand the impact
  • Identified and compiled data sets using SQL to help clean outdated data for success of business which in turn helped in faster and more useful production processing of risk data.
  • Introduced automated deployments (Jenkins CI/CD) and change request creation leading to saving of manual efforts and reduction in human error.
  • Have successfully managed and led multiple projects in parallel involving end-end project, test management and scaling testing from manual to automation across projects

Timeline

Vice President-QA

JP Morgan Chase
05.2024 - Current

Vice President-QA

Morgan Stanley
01.2022 - 08.2023

Technical Lead

Pegasystems
03.2020 - 12.2021

Senior Associate

PWC
09.2016 - 02.2020

Software Engineer

Accenture
03.2013 - 08.2016

Masters - CyberSecurity

IITK

Bachelor of Engineering - Telecommunications

VTU

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Priyanka Bharadwaj