Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Priyanka Bhardwaj

New Delhi

Summary

Resourceful professional in higher education administration known for high productivity and efficient task completion. Skilled in strategic planning, program development, and policy implementation. Excel at leadership, communication, and problem-solving to enhance educational programs and student success. Committed to fostering inclusive learning environments and improving administrative processes.

Overview

9
9
years of professional experience

Work History

International Admissions Officer

Charles Darwin University
Gurugram
02.2023 - Current
  • Company Overview: International Admissions Officer – Charles Darwin University, Australia (South Asia)
  • Processing Student Applications: Efficiently manage and process international student applications from South Asia, including India, Pakistan, Nepal, Bhutan, Bangladesh, and Sri Lanka, ensuring timely and accurate handling of all required documentation
  • Assessing Academic Documents: Review and assess academic qualifications and transcripts from South Asian applicants to verify authenticity and ensure eligibility for admission
  • GTE (Genuine Temporary Entrant) Assessment: Conduct thorough assessments of applicants' GTE statements from South Asian regions to ensure compliance with visa requirements and university policies
  • Conducting Interviews: Perform in-depth interviews with international applicants from South Asia to evaluate their suitability for admission and their commitment to studying in Australia
  • GTE and Compliance Management: Monitor and ensure strict adherence to immigration regulations and university policies for applicants from South Asia, maintaining up-to-date knowledge of visa requirements and compliance procedures
  • Student Recruitment: Actively engage in student recruitment activities across South Asia by identifying potential markets, establishing relationships with educational institutions, and promoting university programs to prospective students
  • Agent Training and Support: Travel regularly to deliver agent training sessions, providing key updates on admission procedures, visa regulations, and program offerings to enhance agent knowledge and improve recruitment outcomes
  • International Admissions Officer – Charles Darwin University, Australia (South Asia)

Recruitment and Conversion Manager - India

Global Study Partners Holdings India Pvt. Ltd.
New Delhi
12.2022 - 01.2023
  • Updating pipeline via GSP portal regularly for Indian applications
  • Coordinating with Recruitment partners for the conversion of applications
  • Weekly evaluation of applications generated by BDM's and sharing the same with Directors
  • Sending Weekly reports to Recruitment Directors on applications activity

Senior Regional Recruitment Support officer

UP Education
New Delhi
07.2022 - 11.2022
  • Leading a team of four individuals for the conversion among four partners in Australian universities, including the University of Tasmania, Charles Darwin University, Swinburne University of Technology, and ICHM
  • Maintain the pipeline and provide a weekly report to the Regional Director on the admission cycle for each intake
  • Assist agents with the GTE process as and when required
  • Time to time training of team and new members on conversion process
  • Regularly train the agents on the GTE and admission process
  • Meeting with the team on a weekly basis to discuss work performance and help them with problems that arise on a daily basis
  • Maintaining a solid conversion rate for each intake and hitting goals
  • Hosting the pre-orientation and collaborating closely with all of the regional managers worldwide on the conversion

Regional Sales & Operations Coordinator - South Asia

Up Education
New Delhi
12.2022 - 06.2022
  • Handling conversion for the University of Tasmania Pathway College of South Asia
  • Engaging in communication and counseling with students to urge them to enroll in online courses when the border was closed
  • Keeping a record of students' communications and data on specific spreadsheets
  • Sending the college head, a weekly update on student conversion that includes their accurate contact information
  • Helping the college retain students by working with them to make sure they attend classes on a regular basis until the census date passes
  • Coordinating with all regional managers globally to receive updates on the conversion of students in their region
  • Monitoring VISA rejections and keeping track of them
  • Working with South Asian agents to gather student information for conversion
  • Examining GTE documents and helping agents as needed
  • Regularly training Global Regional Managers to understand the conversion process
  • Ever since Borders opened, I had been in contact with every student who was meant to be on campus for S1, 22, accumulating information that will allow me to follow them in Australia until they enroll in college

Counselor - Australia

VIEC - Lajpat Nagar
New Delhi
06.2020 - 11.2020
  • Assess student interests and skills and provide strategic information about pursuing suitable courses
  • Explain institution's fee structure, courses offered and facilities to prospective students and parents
  • Educate students on course selection to align with career goals
  • Answered student inquiries and resolved problems related to curriculum and course prerequisites
  • Review student files to meet deadlines for completing various graduation requirements
  • Receive and review transcripts to determine eligibility for admission to college or specific programs
  • Maintain student database and electronic records for each student contact
  • Help students with initial adjustment to university academic life and interpreted institutions policies and requirements
  • Maintain regular communication with student and their parents for better conversion and achieve targets
  • Educate students about the scholarship and academic & required financial documents as per DOHA AHC
  • Preparing file by arranging documents for visa lodgment

Admission Counselor

VIEC - Head Office
New Delhi
04.2017 - 05.2020
  • Taking care of Student application from region - Punjab, Pune and Bhutan
  • Review admissions applications and evaluate student credentials to submit same in university to attain the offer letter
  • Maintain interdepartmental relationships within university and recruitment partners to improvise student conversion rate
  • Assess financial and other required documents for GTE based on individual University/Institution requirement
  • Provide support and guidance to branch counselors experiencing trouble for any student case
  • Maintain student data and update same on CRM
  • Arrange and help in making fees payment to attain COE
  • To lodge Student VISA application online via DHA portal

Tele Counselor

VIEC - Head Office
New Delhi
04.2016 - 03.2017
  • I started my journey with VIEC as a Tele - Counselor for Overseas education on 1st April 2016 and worked on same position till 22 March 2017
  • During my tenure at this position I learned basic requirement of countries such as Australia, Canada, UK etc which are key selling product of VIEC
  • My job is to deliver the true & fruitful information to the student
  • Resolving their query & doubts regarding abroad studies and carrying the lead at the doorstep of VIEC
  • Maintain the data of the students from different sources and take & schedule regular follow ups to increase the conversion rate

Education

Master of Arts - Mass Communication

Guru Jambeshwar University
Hisar, Haryana
06.2015

PGDM - Public Relation & Advertising

Bhartiya Vidya Bhawan
New Delhi
06.2014

Bachelor - Journalism And Mass Communication

Guru Gobind Singh Indraprastha University
New Delhi
06.2013

Skills

  • Education systems
  • Interviewing techniques
  • Visa regulations proficiency
  • Admission policies expertise
  • Effective networking
  • International recruitment
  • Application evaluation
  • Student counseling
  • Innovative solutions
  • Collaborative Problem-solving

References

  • Inder Kumar, VIEC - Head Office, counsellor5@vieceducation.com, +91 9650124179
  • Tiffany Lee, UP education, tiffany.lee@up.education, +65 98156963

Timeline

International Admissions Officer

Charles Darwin University
02.2023 - Current

Recruitment and Conversion Manager - India

Global Study Partners Holdings India Pvt. Ltd.
12.2022 - 01.2023

Regional Sales & Operations Coordinator - South Asia

Up Education
12.2022 - 06.2022

Senior Regional Recruitment Support officer

UP Education
07.2022 - 11.2022

Counselor - Australia

VIEC - Lajpat Nagar
06.2020 - 11.2020

Admission Counselor

VIEC - Head Office
04.2017 - 05.2020

Tele Counselor

VIEC - Head Office
04.2016 - 03.2017

Master of Arts - Mass Communication

Guru Jambeshwar University

PGDM - Public Relation & Advertising

Bhartiya Vidya Bhawan

Bachelor - Journalism And Mass Communication

Guru Gobind Singh Indraprastha University
Priyanka Bhardwaj