PRIYANKA CHHABRA

Work History

Ruvixx

01.2024 - Current

Gathered, cleaned, and organized large datasets, ensuring high data accuracy and integrity
Provided actionable insights through thorough data analysis, supporting business growth initiatives
Created and presented data visualizations and reports using tools like Power BI and Tableau
Collaborated with business teams to identify opportunities for process optimization based on data trends
Developed predictive models and forecasts to support strategic decision-making
Ensured compliance with data privacy regulations and maintained proper data governance

Connor

02.2023 - 01.2024

Gathered, cleaned, and organized large datasets, ensuring high data accuracy and integrity
Provided actionable insights through thorough data analysis, supporting business growth initiatives
Created and presented data visualizations and reports using tools like Power BI and Tableau
Collaborated with business teams to identify opportunities for process optimization based on data trends
Developed predictive models and forecasts to support strategic decision-making
Ensured compliance with data privacy regulations and maintained proper data governance

Teleperformance

10.2016 - 08.2019

Led a team to monitor service quality across multiple channels, ensuring adherence to company standards
Identified and implemented process improvements, reducing quality gaps and enhancing customer satisfaction
Worked closely with clients to understand quality requirements and deliver performance metrics
Created and maintained comprehensive quality reports to track performance trends
Conducted regular calibration sessions to ensure consistency and accuracy in team assessments
Ensured compliance with industry standards and conducted regular quality audits

Picnframes Technologies

11.2015 - 10.2016

Conducted market and competitor research, identifying key trends and actionable insights for business strategy
Analyzed complex data sets to generate clear reports and presentations for key decision-makers
Supported cross-functional teams by providing data-driven insights to aid product development and strategy
Tracked emerging technologies and industry shifts to ensure the company remained competitive
Assisted in improving research methodologies to increase efficiency and data accuracy

Xerox

05.2015 - 10.2015

Assisted in gathering business requirements from key stakeholders, translating them into clear documentation
Conducted detailed data analysis to identify trends and key insights that informed business decisions
Supported the creation of business process maps and workflow diagrams for ongoing projects
Communicated findings to business and technical teams, ensuring alignment on project objectives and deliverables
Collaborated in testing and validating new business solutions to ensure they met stakeholder needs
Contributed to preparing and presenting reports to senior management and stakeholders