Priyanka Dongare
SENIOR SERVICES CONSULTANT
Dombivali,Maharashtra
Summary
Accomplished professional with 10+ years of experience in enhancing business processes through effective requirement gathering, implementation, customization, and support of ERP solutions, with specialization in QAD core modules, and robust knowledge of MES and warehouse implementation. Expertise in interacting with clients for release planning, running inception, requirement gathering, understanding/analyzing functional requirements, converting requirements into business scenarios/user stories, and designing solutions that enhance business processes and deliver substantial value. Successfully implemented QAD Production Execution and Automation solutions, enhancing manufacturing execution systems and warehouse operations. Experienced in designing and executing test cases, utilizing manual testing methodologies to ensure product quality and functionality. Proficient in various environments, including client/server, web, standalone, and cloud applications, with a strong foundation in V & V, Agile, and Waterfall methodologies. Adept at leading teams and managing cross-functional stakeholder relations to foster collaborative project environments. Out-of-the-box thinker who champions innovative technical solutions to address complex client needs and related business problems, ensuring superior outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Services Consultant in Manufacturing
QAD India Ltd.
06.2024 - 07.2024
- Participated in training sessions focusing on Manufacturing, Planning & Scheduling, Automation Solutions, and MES.
Managing Consultant
Grindwell Norton Ltd. (Saint-Gobain)
MUMBAI
11.2016 - 06.2024
- Handled client relationship management, project leadership, solution development, strategic planning, team management, and performance monitoring. Thus, enabling close collaboration with the business team for smoother ERP implementation.
- Managed requirement gathering and document creation, including Functional Requirement Specifications (FRS) and Business Requirement Documents (BRD).
- Assisting developers with functional designs as needed and working with the technical teams to ensure that the solution to be implemented meets the business needs. Involved in estimations and sprint planning. Conducted functional, regression, smoke, and system testing, alongside manual testing, to ensure application accuracy and reliability.
Software Tester
Zensoft Pvt. Ltd.
Mumbai
05.2016 - 11.2016
- Managed Server Setups: Oversaw server configurations for Equity, Derivative, and Currency markets in TWS.
- Authored Test Cases: Developed detailed test cases to ensure comprehensive testing coverage.
- Oversaw Defect Tracking: Managed defect tracking processes to address and resolve issues efficiently.
- Delivered Status Reports: Provided daily and weekly status reports, maintaining clear communication with developers and clients.
- Experienced in Trading Systems: Conducted testing on NSE and BCDEX, with a focus on trading life cycles and Web Application Testing using BOW.
Software Engineer
Syntel Ltd.
Navi Mumbai
09.2013 - 04.2016
- Led a team of six in handling UAT testing by analyzing the scenarios, executing test cases, and tracking the results in ALM for the Capital Market Domain.
- Managed defect tracking, performed daily environment checks, and coordinated onsite and offshore efforts.
- Engaged in client meetings to address gaps, prepared weekly dashboards, and optimized defect reporting and testing processes.
Education
Bachelor of Science - INFORMATION TECHNOLOGY
Mumbai University
05-2011
Skills
- Business Analysis
- Test Lead
- ERP-QAD Domain
- ERP Functional Consultant
- ERP Implementation
- Capital Market Domain
- User Stories
- Used Cases
- Requirement gathering
- FRD
- BRD
- FRS
- Gap Analysis
- Stakeholder Management
- Collaboration & Communication
- Defect Tracking and Management
- HP ALM
- Onyx
- JIRA
- Methodologies
- Verification & Validation (V & V) Model
- Agile - SCRUM
- Waterfall Model
- Sanity Testing
- Smoke Testing
- Functional Testing
- System Integration Testing
- Regression Testing
- Risk-Based Testing
- User Acceptance Testing (UAT)
- Ad-Hoc Testing
- UI and Compatibility Testing
Certification
- Completed Business Analysis Foundation - 2024
- Automated a Manufacturing Business From A to Z with ODOO AI from Udemy - 2024
- ISTQB - Foundation Level - 2015
- Financial Markets: A Beginners' Module - 2014
- Net Development - Beginner (NIIT Certified) - 2010
- Project Management Essentials Certified - 2024
- JIRA Fundamentals - 2024
Rewards & Recognitions
- CCI Award: Received a $1,000 prize from the onsite team for addressing critical production issues independently and providing effective solutions.
- Customer Intimacy Awards: Recognized for building and maintaining strong, personalized relationships with customers.
Timeline
Senior Services Consultant in Manufacturing
QAD India Ltd.
06.2024 - 07.2024
Managing Consultant
Grindwell Norton Ltd. (Saint-Gobain)
11.2016 - 06.2024
Software Tester
Zensoft Pvt. Ltd.
05.2016 - 11.2016
Software Engineer
Syntel Ltd.
09.2013 - 04.2016
Bachelor of Science - INFORMATION TECHNOLOGY
Mumbai University
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