Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Awards
Timeline
Generic

Priyanka Garg

Ghaziabad

Summary

An MBA with more than 5 years of diverse experience cutting across operational services and BPO sector. Strong track record in working with dynamic teams, business's working capital requirements and offshore operations. Equipped with solid verbal and written communication skills augmented by strong problem-solving and analytical skills.

Overview

7
7
years of professional experience

Work History

Payment Posting Associate

Harris Computer Corporation
06.2024 - Current

Core duties:

  • Efficiently posting customer payments to the appropriate accounts receivable ledger within established guidelines.
  • Verifying payment details including amount, customer information, and invoice numbers against remittance advices.
  • Identifying and resolving payment discrepancies, including applying adjustments and credits as needed.
  • Processing electronic remittances (ERAs) and paper checks in a timely manner.
  • Maintaining accurate records of all payment transactions.
    Reconciling bank statements to ensure all payments are accounted for.
  • Reconciled bank statements against payment data to identify and resolve discrepancies, maintaining data integrity within the system.


Software proficiency:

  • Expertise in utilizing dedicated accounts receivable and payment posting software.
  • Familiarity with data entry practices and quality control procedures.


Account technician

EXL services Pvt. Limited
05.2021 - 04.2022
  • Company Overview: A global analytics and digital solution company
  • Application of payments in form of checks and wires received under accounts in JP Morgan Bank
  • Reviewing of information given by groups that falls under different parties then applying the payments
  • Contacts collectors inshore as well as onshore in case there is no proper information provided to apply the payment and then attaching remittances with the payment received by the client
  • Researches and resolves un-applied cash in a timely fashion
  • Providing Quality check controls on daily basis for minimizing errors and effectively delivers output to clients on time
  • Adhering to the process TAT and accuracy
  • A global analytics and digital solution company

Rebate and Reconciliation Analyst/ Dispute Analyst (Chargeback)

Genpact Pvt. Ltd
11.2017 - 05.2021
  • Company Overview: A global professional services firm delivering outcome
  • Joined as a Process associate, got promoted to Process Developer
  • Working on reconciliation of the denial report in Chargeback and rebate conciliation in Order to Cash process
  • Managed coordination within different teams for denial reasons and in order to make contract/price corrections
  • Use critical thinking, data analysis and deep research and contract compliance knowledge to provide operational excellence
  • Accountable for handling queries from client end or other teams, providing the accurate information about the rebate deductions and other things with verified documents to deliver against established business objectives
  • In charge of performing monthly quality checks so that the incorrect rebate could not be deducted
  • Mentoring new team members in the team and providing them process training helping them in the process workflow
  • A global professional services firm delivering outcome

Education

MBA - Business Administration

Guru Gobind Singh Indraprastha University
01.2017

BBA - Business Administration

Guru Gobind Singh Indraprastha University
01.2014

Skills

  • Communication
  • Control & Compliance
  • Problem Solving
  • Time Management
  • Critical Thinking
  • Calculated Risk Taking
  • Quick Learner
  • Research
  • Team player

Languages

English
Spanish

Hobbies and Interests

  • Listening to Music
  • Reading Books
  • Watching Movies

Awards

  • Leadership Quarterly Awards, Genpact, Managed extra tasks of the team like quality check, handling queries, helped team members on their suppliers apart from my daily routine work.
  • Spotlight Award, Genpact, Successfully streamlined the 30 days TAT within 15 days and for consistent good performance throughout months.

Timeline

Payment Posting Associate

Harris Computer Corporation
06.2024 - Current

Account technician

EXL services Pvt. Limited
05.2021 - 04.2022

Rebate and Reconciliation Analyst/ Dispute Analyst (Chargeback)

Genpact Pvt. Ltd
11.2017 - 05.2021

MBA - Business Administration

Guru Gobind Singh Indraprastha University

BBA - Business Administration

Guru Gobind Singh Indraprastha University
Priyanka Garg