Priyanka Gaur
Summary
Proactive manager with strong leadership skills and expertise in strategic planning and problem-solving. Proven ability to resolve economic challenges in supply chain, marketing, and business operations. Experienced in driving successful product initiatives and optimizing performance. Skilled in leading cross-functional teams to achieve high-quality results and committed to continuous improvement and best practices.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Product Manager
Bajaj finance Ltd
Pune- Head Office
02.2023 - 01.2024
- Managed marketplace( Bajaj Mall as a one-stop digital marketplace for all the financial needs of its users) promoting seamless access to financial products for Pan-India.
- Managed product oversight from order placement through successful delivery to customer.
- Achieved delivery rate of 62%, first instance in Bajaj history reaching this level.
- Accelerate performance and growth for marketplace and ARU( Activation Rentation unit) to meet monthly and quarterly targets.
- ARU campaigns, executed acms offer mart ,dealer promotions and bidding capability
- Facilitated discussions to enhance coordination between sales team and dealers.
Addressed concerns of sales team and dealers through daily interactions.
Supported daily operations by maintaining proactive communication with sales team and dealers. - Oversaw pan-India inventory dealer enrolment and dealer targets ,contest driving, system support for SFDC inquiries.
- ARU campaigns, executed acms offer mart ,dealer promotions and bidding capability.
- Conducted monthly data updates for financial reviews, focusing on DSR/AOP outcomes and market share changes.
- Implement product initiatives, digital journeys, and process improvements to enhance customer experience, and reduce friction.
- Individual impact on automated NOC platform for dealers.
- Track and report KPIs and insights to senior management, enabling timely interventions.
- Drafted presentations for internal review meetings and external events or conferences.
Operations Manager
Amazon India
Bangalore
08.2021 - 12.2022
- Managed Vaccination Drive project, overseeing procurement and order management processes.
- Streamlined vendor invoice reconciliation, eliminating advances and ensuring accuracy.
- Cleared over 500+ invoices totaling approximately 11 crore.
- Facilitated complete purchase order lifecycle, from request to validation and closure.
- Engaged stakeholders effectively in purchase order management.
- Collaborated with accounts payable to ensure precise invoice matching and timely vendor payments.
- Identified and recovered 3.5 lakh from vendor overbilling during reconciliation.
- Prepared weekly WBR( Weekly business review) deck for EDSP( External delivery service provider), including documentation and reporting.
Relationship Manager
HDFC Bank Pvt Ltd
Gwalior
06.2018 - 02.2020
- Managed portfolio of 300 customers valued at approximately 20 crore.
- Expanded portfolio by 50% through targeted business development initiatives.
- Increased product penetration by 40% via effective cross-selling strategies.
- Recognized as one of the Top Performer and Winner of GUN contest.
- Utilized portfolio management to reduce attrition and maximize revenue generation.
- Analyzed competitor actions and adapted strategies to enhance market share.
- Conducted risk assessments for client portfolios, recommending strategies to mitigate potential losses.
- Monitored service delivery to boost client satisfaction and drive continuous improvement.
- Analyzed market trends and identified potential new customers through research activities.
Intern
SUBEX LTD
Bangalore
05.2017 - 07.2017
- Impact of foreign exchange (foreign exchange translation reserve and revaluation) on subex balance sheet.
Education
MBA - Finance
Sri Balaji Socitey
Pune2018
Graduation - Bachelor of Commerce
Prestige Institute of Management
Gwalior01-2016
Skills
- Project & Product Management
- Operations
- Change management
- Stakeholder engagement
- Customer relationship management
- Data analysis
- Cost analysis and saving
- Strategic thinking
Certification
- NISM series V A Mutual fund distributor certification
examination Certification.
- Certification of Insurance Regulatory and Development
Authority of India.
Timeline
Product Manager
Bajaj finance Ltd
02.2023 - 01.2024
Operations Manager
Amazon India
08.2021 - 12.2022
Relationship Manager
HDFC Bank Pvt Ltd
06.2018 - 02.2020
Intern
SUBEX LTD
05.2017 - 07.2017
MBA - Finance
Sri Balaji Socitey
Graduation - Bachelor of Commerce
Prestige Institute of Management