Priyanka Sharma
Senior Process Executive
Bengaluru
Summary
Skilled professional with a focus on strategic and tactical problem-solving in complex situations. Committed to leveraging expertise to drive organizational success and personal development. Proven ability to contribute effectively in high-reputation organizations.
Overview
3
3
Languages
Work History
Team Leader
Tzar industries PVT LTD
09.2020
- Responsible to make a welcome call & Delivery call to the customers.
- Responsible for the installation once product delivered need to assign technician experts to install the products within Timeline.
- Responsible to track tickets and close tickets within SLA.
- Need to Generate the Service request number in Zoho portal.
- Resolving the problems for existing customers / New customer
- Amazon escalation handling to ensure product-based installation done on time
- Amazon data wallet handling to update the orders details.
- Investigation/ tracking payment details and send for approval.
- Responsible to reply to customer queries in email on daily basis.
- Responsible to completed daily task on time.
- Need to track daily basis Zoho booking.
Senior process executive
COGNIZANT TECHNOLOGY SOLUTION INDIA PRIVATE ITD
- Current
- Responsible to audit the customer loan details.
- Responsible to release the loan payment.
- Responsible to drop an email to release the fund.
Education
B.com - undefined
HOLY CROSS COLLEGE
01.2016
Higher Secondary Education - undefined
St. PHILOMEANA’S GIRLS HIGHER SECONDARY SCHOOL
01.2013
SSLC Education - undefined
OM MARUTHI MATRICULATION SCHOOL
01.2011
Skills
Syndicated Loan Documentation
Teamwork and collaboration
Work planning
Compliance & Regulatory Review
Loan Booking & Disbursement
Documentation and reporting
Cash handling
SOP adherence
MS Excel, Word, Outlook
DECLARATION
I hereby that the above information given by me is true to the best of my knowledge and belief. Date: Place: TRICHY (PRIYANKA. G)
PERSONAL PROFILE
- Fathers Name : V. Govind Sharma
- Date of Birth : 1996-08-27
- Sex : Female
- Marital Status : Married
- Nationality : India
- Languages Known : English, Tamil & Hindi
- Permanent Address : D2 4th floor shri Venkateshwara apartment, 4th main Ganesh block, sultanpalya, RT nagar Bengaluru-560032
Timeline
Team Leader
Tzar industries PVT LTD
09.2020
Senior process executive
COGNIZANT TECHNOLOGY SOLUTION INDIA PRIVATE ITD
- Current
B.com - undefined
HOLY CROSS COLLEGE
Higher Secondary Education - undefined
St. PHILOMEANA’S GIRLS HIGHER SECONDARY SCHOOL
SSLC Education - undefined
OM MARUTHI MATRICULATION SCHOOL