Summary
Overview
Work History
Education
Skills
Other qualifications
Achievementsskills
Roles And Responsibilities
Personal Information
Languages
Disclaimer
Languages
Timeline
BusinessAnalyst
Priyanka Gupta

Priyanka Gupta

Dehradun

Summary

Seeking an opportunity in Insurance and Hr sector to learn and practice interpersonal skills to develop mutually beneficial relationship.

Overview

7
7
years of professional experience

Work History

Customer service executive

Spice Jet Airlines
Delhi
08.2022 - Current
  • Responsible to check customer reservations (ticketing, baggage handling etc.), handling customer queries, and managing complaints and international documentation.

Insurance Agent

ICICI Lombard General Insurance CO.LTD
05.2022 - Current

Insurance agent

National Insurance Company Limited
10.2017 - 01.2022

Underwriter

Multiple insurance Companies (Go Digit, Probus, United Universal, Future, Paisa Bazar, Royal Sundaram)

Education

Post-Graduation (MBA-HR & Marketing) -

Swami Vivekanand Shubharti University
01.2023

Diploma in Aviation, Hospitality and Customer Service -

Frankfinn Institute Of Air Hostess Training
01.2022

Graduate -

Indira Gandhi National Open University, Delhi
01.2019

Senior Secondary -

Shivalik Academy
01.2016

Higher Secondary -

Shivalik Academy
01.2014

Skills

  • Leads Prospecting
  • Customer Service
  • Client Retention
  • Account Management
  • Lead Development
  • Policy Renewals

Other qualifications

Basic knowledge of Computers, Tally ERP9, Desktop Publishing DTP.

Achievementsskills

  • Caring & Understanding
  • Independence & Dependability
  • Team work
  • Friendliness & Optimistic
  • Professionalism & Responsibility
  • Empathy

Roles And Responsibilities

  • Responsible to check customer reservations (ticketing, baggage handling etc.)
  • Handling customer and customer queries and guide to them right way
  • Handling complaints and international documentations of customer

Personal Information

  • Passport Number: T4165227
  • Father's Name: Late Mr. Raj Kumar Gupta
  • Date of Birth: 11/14/98
  • Nationality: Indian

Languages

  • Hindi
  • English

Disclaimer

I hereby declare that all the above information is correct and best to my knowledge., Priyanka Gupta, 09/17/24

Languages

Hindi
Native language
English
Advanced (C1)
C1

Timeline

Customer service executive

Spice Jet Airlines
08.2022 - Current

Insurance Agent

ICICI Lombard General Insurance CO.LTD
05.2022 - Current

Insurance agent

National Insurance Company Limited
10.2017 - 01.2022

Underwriter

Multiple insurance Companies (Go Digit, Probus, United Universal, Future, Paisa Bazar, Royal Sundaram)

Post-Graduation (MBA-HR & Marketing) -

Swami Vivekanand Shubharti University

Diploma in Aviation, Hospitality and Customer Service -

Frankfinn Institute Of Air Hostess Training

Graduate -

Indira Gandhi National Open University, Delhi

Senior Secondary -

Shivalik Academy

Higher Secondary -

Shivalik Academy
Priyanka Gupta