Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Priyanka Gurjar

Ghaziabad

Summary

Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Tripeees - Ready set Trip PVT. LTD.
Noida
11.2022 - Current
  • Managed customer service inquiries and complaints in a timely manner.
  • Handling corporate travel booking, international and domestic flights, and hotel bookings.
  • Handling Visa and Travel Insurance for International Booking for a corporate company.
  • Handeling last minute changes in flights reissuance, cancellation
  • Maintaining an online Excel sheet on a daily basis for booking.
  • Handling B2B and reference booking, international and domestic package sales and operations.
  • Amendments Handling: Managing changes to bookings, including date changes, name changes, and room upgrades.
  • Providing genuine customer care: Building strong customer relationships by genuinely caring for their needs and concerns.
  • Informing Special Requests: Communicating special requests, such as late check-in, late check-out, bedding preferences, etc., to relevant parties to ensure customer satisfaction.
  • Handling any cases of booking cancellations or last-minute bookings.

Senior Sales Executive

Incredible India Journey
Noida
02.2022 - 11.2022
  • Maintained relationships with travel partners and vendors.
  • Managed financial transactions related to travel bookings, including invoicing and payments.
  • B2C sales
  • Handeling Domestic destination sales and operation flight booking, hotel booking, tranport Etc.

Operation Executive

MNP resorts and hospitality
Ghaziabad
05.2019 - 02.2021
  • Coordinated with vendors and suppliers to optimize supply chain performance.
  • Reviewed hotel reservations at beginning of shift, coordinated fulfillment of special guest requests, prepared room keys and collaborated with other departments to fully satisfy customers.
  • Tracked room availability on a daily basis using computerized reservation systems.
  • Assisted guests with check-in, check-out, and room reservations.
  • Booked room reservations by quoting current room rates for specific travel dates and entering customer information into computer system.

Education

Associate of Arts -

Subharti University
Meerut
01-2025

High School Diploma -

New Rainbow Public School
Ghaziabad
01-2015

Skills

  • Customer service
  • Travel booking
  • Financial transactions
  • Vendor management
  • Data management
  • B2B sales
  • Corporate booking support
  • Operation handling
  • Proven experience in travel operations or a related role within the travel industry
  • Profitability and revenue generation
  • Teamwork and collaboration
  • Strong attention to detail and organizational skills
  • Time management
  • Vendor management and liaisoning
  • Customer service and problem solving

Affiliations

  • Playing games
  • Team building activities
  • Listening song
  • Travel and capture natural moments

Accomplishments

  • Become 2 times employee of the month
  • Reliably available and adeptly steering corporate verticals to profitable heights in the month of April 2024
  • Got Employee of the Month for being a great team player and single-handedly managing corporate

Timeline

Assistant Manager

Tripeees - Ready set Trip PVT. LTD.
11.2022 - Current

Senior Sales Executive

Incredible India Journey
02.2022 - 11.2022

Operation Executive

MNP resorts and hospitality
05.2019 - 02.2021

Associate of Arts -

Subharti University

High School Diploma -

New Rainbow Public School

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Priyanka Gurjar