Priyanka Gurjer
Senior SRE Engineer
Greater Noida,UP
Summary
Senior Site Reliability Engineer with 10 years of IT experience, including 4+ years in DevOps and Site Reliability Engineering. Expertise in Kubernetes (GKE), CI/CD automation, GCP cloud infrastructure, and observability. Proven ability to enhance system reliability, lead cloud migrations, and operate highly available, production-grade systems.
Overview
10
10
years of professional experience
Work History
Senior Site reliability Engineer
Aeris Communication
05.2022 - Current
- Led end-to-end migration of IOTA platform from Ericsson to Aeris environment, ensuring minimal downtime.
- Designed and implemented CI/CD pipelines using Jenkins for seamless deployments.
- Owned GKE cluster lifecycle management including provisioning, upgrades, and scaling.
- Performed infrastructure provisioning and maintenance on GCP (GKE, IAM, VPC, Compute Engine, Cloud Storage, Composer).
- Executed upgrades for Kafka, Redis, and MySQL ensuring system stability.
- Managed certificate rotation across environments to maintain security compliance.
- Led troubleshooting of production issues ensuring high system reliability and availability.
- Built and maintained observability systems using Prometheus, Grafana, and ELK stack.
- Created alerts, dashboards, and monitoring strategies to reduce incident response time.
- Collaborated with development teams to ensure smooth deployments and system stability.
- Led incident response efforts, reducing downtime through efficient troubleshooting processes.
- Designed and implemented automated monitoring solutions to enhance system reliability.
- Conducted root-cause analyses after major incidents to identify areas for process improvement or technical enhancement opportunities.
Operations Engineer
Ericsson Global India Pvt. Ltd.
10.2018 - Current
- Worked closely with development teams to define SLIs and SLOs for application performance.
- Supported non-production environments and resolved issues to improve deployment stability.
- Configured CloudWatch alerts for CPU, memory, and disk utilization.
- Conducted root cause analysis to identify and resolve system performance issues effectively.
- Streamlined operational processes to enhance efficiency and reduce downtime in network management.
Network Operations Associate
Nokia on UST Global Pay-roll
03.2018 - 10.2018
- Monitored network performance to identify and resolve connectivity issues proactively.
- Analyzed system logs to troubleshoot hardware and software malfunctions effectively.
- Developed and maintained documentation for network processes and procedures to ensure compliance.
- Collaborated with cross-functional teams to implement network upgrades and improvements.
Operation Associate
Ericsson India Limited on Manpower Pay-roll
07.2016 - 02.2018
- Worked on integration issues between CRM and Click and finding the root cause and taking proactive measures.
- Leading and coordinating with the team in troubleshooting of different issues and supporting the global Customers.
- Streamlined daily operations to enhance workflow efficiency across multiple departments.
- Coordinated inventory management processes to ensure accurate stock levels and timely deliveries.
Education
Bachelor of Technology - Electronics and Communication
Rajasthan Technical University
India07-2012
Skills
- GenAI
- Git
- GitHub
- Shell Scripting
- Python Scripting
- GCP
- AWS
- Linux
- RHEL
- Ubuntu
- Windows
- Docker
- Kubernetes
- OpenShift
- Jenkins
- Terraform
- Helm
- Zabbix
- Prometheus
- Grafana
- Kibana
- ELK
- Oracle
- MySQL
Languages
English
Hindi
Personal Information
- Father's Name: Bhanu Prakash Gurjer
- Date of Birth: 06/30/90
Timeline
Senior Site reliability Engineer
Aeris Communication
05.2022 - Current
Operations Engineer
Ericsson Global India Pvt. Ltd.
10.2018 - Current
Network Operations Associate
Nokia on UST Global Pay-roll
03.2018 - 10.2018
Operation Associate
Ericsson India Limited on Manpower Pay-roll
07.2016 - 02.2018
Bachelor of Technology - Electronics and Communication
Rajasthan Technical University