Priyanka Jain
Faridabad
Summary
Proven professional with exceptional record of achievement in enhancing operations with innovative and strategic approaches. Working quickly and accurately to perform diverse production functions and achieve targets. Dependable and industrious with superior work ethic and dedication to quality.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Salesforce Business Processing Manager
Goa Medicos Pvt. Ltd
Gurgaon
2022.10 - 2024.07
- Responsible for all the IT implementation from start to end.
Salesforce Developer
Zivoke Tech Pvt. Ltd
Chennai
2021.06 - 2022.11
- Sales Cloud and Service Cloud
- Live chat/ Mailchimp/ Whatsapp Integration
- Third party apps – Docusign/ Calendly and other
- Project Management Tool (Good Day.com, Click Up & Jira) Apex Programming & Triggers.
Salesforce Account Manager
360 Degree Cloud Technologies Pvt. Ltd.
Faridabad
2019.02 - 2021.03
- Developed and presented sales presentations to potential clients, resulting in a 50% success rate.
- General Secretary of POSH (Prevention of Sexual Harassment) Committee
Education
M.SC -
MDU Rohtak
01.2014
MCA -
MDU Rohtak
01.2013
BCA -
MDU Rohtak
01.2011
XII -
01.2007
X -
01.2005
Skills
- Salesforce (Sales Cloud, Service Cloud)
- Configuration- Fields, Cross-object formula fields, Fields Relationship, Page Layout, Record Types, Validations Rules, List Views, and Compact Page Layout
- Automations: Workflows, Process Builder, Flow Builder
- Approval: Process, Web to Case, Web to Lead, Email to Case, Auto- Response Rule
- Data Migration: Data Loader, Data Import wizard, Workbench
- Knowledge of ERP Accounting Software
- Expertise with Salesforce CRM
- Apex & Triggers
- Basics of C, JAVA
- Detail knowledge of MS_ Excel
- Detail Knowledge of IAM cybersecurity
Certification
- Salesforce Certified Platform Developer- I
- Salesforce Certified Administrator
Other Information
Reading Books, writing blogs and love to travel. I love to learn new things and explore the world.
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Salesforce Business Processing Manager
Goa Medicos Pvt. Ltd
2022.10 - 2024.07
Salesforce Developer
Zivoke Tech Pvt. Ltd
2021.06 - 2022.11
Salesforce Account Manager
360 Degree Cloud Technologies Pvt. Ltd.
2019.02 - 2021.03
M.SC -
MDU Rohtak
MCA -
MDU Rohtak
BCA -
MDU Rohtak
XII -
X -
- Salesforce Certified Platform Developer- I
- Salesforce Certified Administrator
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