Priyanka J. Kapadiya
Valsad
Summary
Office supervisor with extensive experience in office management and client relationship management at Silver Lining Investment. Developed and implemented efficient procedures that significantly improved productivity while maintaining high customer service standards. Proficient in invoice processing and inventory management, creating a welcoming environment for both clients and staff.
Overview
8
8
years of professional experience
Work History
Office Supervisor
SILVER LINING INVESTMENT
01.2025 - Current
- Greeting walk in clients and connect them with appropriate team member.
- Managed inventory of office supplies and placed orders as needed.
- Developed and implemented office procedures to enhance productivity.
- Maintained communication with clients to address inquiries and provide support.
- Answering phone in a timely manner with satisfactory response.
- Maintaining hospitality of whole office
- Staff Management
Billing Assistant
NATIONAL BUILDING SUPPLIES
CHINGOLA
08.2024 - 12.2024
- Processed customer invoices using billing software efficiently.
- Maintained accurate records of transactions and payments received.
Receptionist
SILVER LINING INVESTMENT
navsari
10.2021 - 07.2024
- Greeting walk in clients and connect them with appropriate team member.
- Answering phone in a timely manner with satisfactory response.
- Maintaining hospitality of whole office.
- Investment firm
Customer Service Executive
Air India
10.2019 - 07.2021
- Handling Reservations of passengers.
- Processing boarding pass and check in related work.
Customer Service Executive
Ventura Air Connect Limited
08.2018 - 09.2019
- Processing boarding pass and check in related work.
- Preparation of flight related data and documents.
- Security measures checking as per protocols and standards set.
- Ticket Booking.
Education
Bachelor of Commerce - Commerce
Veer Narmad South Gujarat University
01.2017
HSC -
GSHSB
01.2014
SSC -
GSHSB
01.2012
Skills
- Office management
- Supply chain management
- Customer service
- Invoice processing
- Office procedure development
- Client relationship management
Extracurricular Activities
Have completed course in accounting from IICT in 2014. Have completed basic computer course from ITI in 2012.
Personal Information
- Date of Birth: 11/07/96
- Marital Status: Married
Languages
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Gujarati
Native
Native
Timeline
Office Supervisor
SILVER LINING INVESTMENT
01.2025 - Current
Billing Assistant
NATIONAL BUILDING SUPPLIES
08.2024 - 12.2024
Receptionist
SILVER LINING INVESTMENT
10.2021 - 07.2024
Customer Service Executive
Air India
10.2019 - 07.2021
Customer Service Executive
Ventura Air Connect Limited
08.2018 - 09.2019
Bachelor of Commerce - Commerce
Veer Narmad South Gujarat University
HSC -
GSHSB
SSC -
GSHSB