Summary
Overview
Work History
Education
Skills
Personal Information
Inter Personal Traits
Disclaimer
Interests
Timeline
DeliveryDriver
Priyanka Kamboj

Priyanka Kamboj

New Delhi

Summary

To contribute a robust 6 years of experience Seeking the position of a Front Office / Executive Assistant & Assistant Manager to bringing strong expertise in welcoming clients/ patrons, handling the phone calls, and office management procedures, as well as strong ability to work in a team.

Open-minded and compassionate, skilled in oral and written communication as well as negotiations techniques. Seeks to join your organization to provide a memorable experience for customers over the phone, as well as to build customer loyalty by leveraging interpersonal skills and offering top customer service.

Overview

11
11
years of professional experience

Work History

Senior Front Office Executive

Gateway Distriparks Limited
05.2024 - 12.2024
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Scheduled meetings, coordinated with invitees and organized logistics, technology and refreshments for executive management and customers.
  • Updated reports, managed accounts, and generated reports for company database.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Self-motivated, with a strong sense of personal responsibility.

Front Office Executive

K R Mangalam Global School
01.2021 - 05.2022
  • Company Overview: An IB School
  • Promoted within a year time frame for exceeding goals and supporting company culture.
  • Coordinate executive communications, including taking calls, responding to emails and interfacing with clients.
  • Maintain an organized filing system of paper and electronic documents.
  • Assists in all aspects of maintaining a professional front office, including but not limited to, fielding and directing incoming phone calls to the appropriate staff member in a timely, professional manner, filing and copying and faxing of sensitive information.
  • Consistently exhibits high standards of professional conduct.
  • Effectively perform all other duties as assigned by Principal and chairman.
  • Arrives punctually, be prepared for each school day, and maintains regular attendance.
  • Works with courtesy, tact, and diplomacy in dealing with others, and the ability to work cooperatively as part of a team.
  • Receives and refers visitors, takes telephone calls and messages, and provides routine information upon request.
  • Able to compute percentages.
  • Able to communicate effectively, orally and in writing.
  • Able to establish and maintain satisfactory working relationships with other employees, children, and the general public.
  • Able to honor confidential information.
  • An IB School

Welcome Assistance (Front Office)

ITC Maurya Hotel
06.2018 - 01.2021
  • Answers incoming calls and providing information about hotel services to the guest.
  • To be fully aware of and adhere of health and safety, fire and bomb threat procedures.
  • Provides a paging service for hotel guests and employees. Process guest wake-up calls.
  • Receiving guest messages and deliver the same to the guest.
  • Answering incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments.
  • Handling guest complains and maintaining the standard services provided by the hotel by keeping Duty Manager in loop.
  • Fulfilling guest request on time to create a memorable experience.
  • Making Table reservations and maintaining concierge tasks at the same time for the guest.

Telephone Operator in front office

The Park Hotels
04.2014 - 10.2015
  • Answers incoming calls.
  • Directs call to guest rooms, staff, or departments through the switchboard or PBX system.
  • Places outgoing calls.
  • Receives guest messages and deliver the same to the guest.
  • Logs all wake-up call requests and performs wake-up call services.
  • Provides information about hotel services to guests.

Education

BA - undefined

01.2017

XII - Stenography

CBSE Board
01.2013

X - undefined

CBSE Board
01.2010

Skills

  • MS-Office Suite
  • Word
  • PowerPoint
  • Outlook
  • Microsoft Excel

Personal Information

  • Husband's Name: Mr. Kamal deep
  • Date of Birth: 07/19/85
  • Gender: Female
  • Marital Status: Married
  • Religion: Sikh

Inter Personal Traits

  • Excellent Communication Skills
  • Team Spirit and Punctual
  • Patient and Optimistic approach
  • "Out of the box" Thinker
  • Dedicated to achieve targets
  • Quick decision maker

Disclaimer

I hereby declare that the facts given above are genuine to the best of my knowledge and belief.

Interests

Playing Badminton, Cooking, Dancing

Timeline

Senior Front Office Executive

Gateway Distriparks Limited
05.2024 - 12.2024

Front Office Executive

K R Mangalam Global School
01.2021 - 05.2022

Welcome Assistance (Front Office)

ITC Maurya Hotel
06.2018 - 01.2021

Telephone Operator in front office

The Park Hotels
04.2014 - 10.2015

BA - undefined

XII - Stenography

CBSE Board

X - undefined

CBSE Board

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Priyanka Kamboj