Priyanka Kandika
Hyderabad
Summary
Process Associate seasoned in coordinating and implementing business process improvement projects while enhancing effectiveness and efficiency in support of business goals. Strong record in designing process architecture, establishing process measurement systems, and educating teams to manage processes effectively.
Overview
2
2
years of professional experience
Work History
Process Associate
OLA Electric
2022.11 - Current
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards
- Identified and resolved process issues to drive optimal workflow and business growth
- Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations
- Developed standard operating procedures and document workflows to drive current and future processes
- Monitored and reported on process performance to verify compliance with established standards
- Analyzed process flows and identified areas of improvement to increase productivity and reduce costs
- Prioritized initiatives to increase success rates of strategic projects
- Devised and implemented processes and procedures to streamline operations
- Evaluated customer needs and feedback to drive product and service improvements
- Maintained database systems to track and analyze operational data
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Education
MBA - IT Systems
Mother Teresa PG College
Hyderabad08.2024
Bachelor of Science - Computer Science
Kakatiya University
Warangal06.2019
Skills
- Excellent Communication
- Workflow Management
- Analytical and Critical Thinking
- Presentations
- Interpersonal Communication
- Report Analysis
- Teamwork and Collaboration
- Process Analysis
- Critical Thinking
Timeline
Process Associate
OLA Electric
2022.11 - Current
MBA - IT Systems
Mother Teresa PG College
Bachelor of Science - Computer Science
Kakatiya University
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