Priyanka Kharatmal
Mumbai
Summary
Accomplished Content Data Analyst with a proven track record at Magnit Global India Private Ltd, specializing in ITAM and HAM. Excelled in analyzing high-volume hardware data, enhancing data normalization by over 30%, and mentoring new analysts. Skilled in database tools and Incident Management, demonstrating exceptional analytical and leadership abilities.
Overview
8
8
years of professional experience
Work History
Content Data Analyst
Magnit Global India Private Ltd
Hyderbad
06.2022 - 06.2024
- TAM Data Analyst in Hardware Asset Management: Working in the ITAM project as a Data Analyst in the HAM (Hardware Asset Management) team.
- Working on high-volume hardware data received from customers on a daily basis, analyzing it, and mapping it to appropriate entities.
- Sending compliance reports for the reconciliation of hardware for customers acquired in their environment.
- Working with different hardware publishers, like Microsoft, Oracle, and IBM, etc.
- And many others to normalize customers' data.
- Analyze the data, which can be normalized in bulk.
- I work with a specialist team to get products and publishers created so that we can increase the normalization percentage.
- Implementing strategies to maintain.
- Ecosystem among internal departments.
- Helping the new data analysts learn about HAM and how we create mappings to the customer's data.
- Research on enterprise assets from various manufacturers, vendors, and related content from the industry towards creating the required content library for our ITAM normalization service.
- Mastering the understanding of the enterprise asset landscape of major manufacturers and vendors.
- On a regular basis, curating a high volume of ITAM content data of different types to ensure the customer and organization goals are achieved ahead of time.
- Transform the enterprise asset data received from various third-party systems and sources, as well as record books tracked manually, into actionable information that can be used for effective management, quality, data consistency, and correctness of enterprise assets.
- Provide training to other members of the team in your areas of expertise.
- Contribute to designing and implementing processes and controls to maintain and publish new content.
- Create and maintain EAM content-related process documents.
- Support customer issue resolutions, including interaction with internal teams where necessary.
- Impart the acquired knowledge from the overall experience to the team to improve the efficiency and quality of the content.
- SKILLS: IT Asset Management (ITAM), Hardware Asset Management (HAM), Software Asset Management (SAM), and familiar with database tools like MS Word and Excel.
Asset Co-ordinator
Precision Infomatic (M) Pvt. Ltd.
02.2022 - 05.2022
- We allocate assets to the internal users of the organization
- Internal users include new joiners, and existing employees whose assets are near to End of life
- Responsible for providing support for requirements in the Engineering, Infrastructure service or Product/Package Implementation space
- Assist the users in material movement and implementing their records
- Actively configure Windows OS systems
- The same is also configured through Pilot configuration
- Generating Asset Codes for all new capital assets purchases & properly assigned Asset code to each asset are identified easily while doing the PAV
Sr. IT Hardware Asset Engineer
IDC Technologies Solutions Pvt. Ltd.
04.2021 - 12.2021
- I handle entire STPI location for asset management
- We allocate assets to the internal users of the organization
- Internal users include new joiners, and existing employees whose assets are near to End of life
- Responsible for providing support for requirements in the Engineering, Infrastructure service or Product/Package Implementation space
- Assist the users in material movement and implementing their records
- Actively configure Windows OS systems
- The same is also configured through Pilot configuration
- Generating Asset Codes for all new capital assets purchases & properly assigned Asset code to each asset are identified easily while doing the PAV
- Coordination with our Users for arranging the engineer from location for pending data transfer or hard disk formatting and asset allocations
- We allocate the asset to the users, install OS and configure domain
- Data wiping, sanitizing and formatting is also done
IT Asset Executive
Wipro InfoTech Limited
04.2018 - 10.2018
- Company Overview: Deputed HDFC BANK
- Create daily/weekly/monthly disposal status change report and send it to Management
- Create Vender management report for asset collection
- Create disposal pending call report on basis of current status of asset
- Handling multiple reports, working with formula & charts, and various others excel sheet components for accurate data
- Total 2 Lack + IT-Assets of Desktop, Laptops, Printers, Modem, Switch, Keyboards, Monitors, UPS, Batteries, Servers, Software & all other IT equipment
- Perform yearly/ half yearly Audit of Assets & mapped to their respective users across the country
- Keeping installation, movement, addition & changes track of all assets
- Ensure that all the checklist & Installation, Movement, Addition and Changes (IMAC) process are followed across the domain
- Coordination with our Users for arranging the engineer from all Pan India location for pending data transfer or hard disk formatting
- Coordination with Admin Team for arranging transportation in Asset Movement or relocation
- Managing Physical asset verification (PAV) of all Branches assets once in two year
- Also checking same has been properly validates with Asset Master & Account FAR
- Providing data/reports to management as & when required
- All calls related to IMAC process is closely monitored whether asset uploaded in IMAC portal and well as reflecting in smart cloud control desk as per standard process
- A part of related to Disposal Calls to dispose the Dead asset & Coordination with User, vendors with Bank IT for provided summery for disposal call on monthly basis
- Deputed HDFC BANK
Pre-Sales Executive
Phalcomm Pvt Ltd.
02.2017 - 04.2017
- Provide detailed information about the flats and rooms to the customer
- Help them in booking the flats as per their requirements
Customer Service Agent for Shop CJ
One Point One Solutions Pvt Ltd.
07.2016 - 02.2017
- Provide support for the customers who order products from our client's online website
- Provide detailed product information and other product related information to the customers and help them in purchasing the product
- Sometimes handle complaint calls related to product feedback
- Co-ordinate with the other teams or escalations incase customers insists
Education
B.E. (EXTC) -
MGM College of Engineering
Navi Mumbai01.2016
H.S.C -
K.B.P College of Science, Commerce
Vashi01.2010
S.S.C. -
Navi Mumbai High School
Vashi01.2008
Skills
- ITAM
- Incident Management
- ITSM
- Java
- Data filtering
- ServiceNow ticketing tools
- Hardware Asset Management (HAM)
- Software Asset Management (SAM)
- Database tools
- Excel
Projects
Voice Control Robotic Arm, The Robotic Arm was developed for handicapped persons to replace the human arm using Microcontroller. This Arm will be controlled using voice command.
Coursework
- Networking, Fiber Optic System and Cable Splicing, Advance Training Institute (ATI)
- Red Hat Enterprise Linux 7, RST Forum
Languages
- English
- Hindi
- Marathi
Hobbies and Interests
- Watching Movies
- Listening Music
- Cooking
- Gardening
Personal Information
- Date of Birth: 07/16/92
- Gender: Female
- Marital Status: Married
Timeline
Content Data Analyst
Magnit Global India Private Ltd
06.2022 - 06.2024
Asset Co-ordinator
Precision Infomatic (M) Pvt. Ltd.
02.2022 - 05.2022
Sr. IT Hardware Asset Engineer
IDC Technologies Solutions Pvt. Ltd.
04.2021 - 12.2021
IT Asset Executive
Wipro InfoTech Limited
04.2018 - 10.2018
Pre-Sales Executive
Phalcomm Pvt Ltd.
02.2017 - 04.2017
Customer Service Agent for Shop CJ
One Point One Solutions Pvt Ltd.
07.2016 - 02.2017
B.E. (EXTC) -
MGM College of Engineering
H.S.C -
K.B.P College of Science, Commerce
S.S.C. -
Navi Mumbai High School
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