Priyanka Khokhar
Ghaziabad
Summary
Dedicated and results-driven Project Manager with over 10 years of experience in leading successful project implementations. Demonstrated expertise in developing and executing detailed project plans, ensuring efficient monitoring, and tracking of project processes. Skilled in resource coordination and workforce management, consistently delivering projects on time and within budget. Seeking opportunities in a professional environment that fosters growth and allows me to leverage emerging technical stacks while expanding my technical, functional, and managerial skill set to achieve new levels of success.
Overview
3
3
years of professional experience
Work History
Manager
HCL Technologies
01.2024
- Spearheaded the transformation and transition of new and existing accounts and facilitated the onboarding process for HCL's Elastic Ops Team (Cloud support)
- Collaborated closely with Cloud and Technology architects, as well as Subject Matter Experts (SMEs), to ensure seamless operations support and timely delivery of on-demand projects, while managing service availability and SLAs
- Managed multiple projects concurrently for various clients, ensuring effective coordination of resources and timely delivery
- Responsible to do Daily Standups, Daily Project Reviews, leading cross-functional teams to deliver projects on time, within budget, and exceeding client expectations
- Usually lead a team of multiple project managers in executing complex projects from initiation to closure, ensuring adherence to scope, schedule, and budget constraints
- Handled weekly and monthly reviews, as well as monthly billing (Managed Service), to ensure transparency and accountability for customers
- Part of the Program team representing Elastic Ops, by developing and updating project plans using tools such as Jira and Microsoft Project
- Maintained up-to-date knowledge of all aspects of operations to facilitate informed decision-making and efficient project execution
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Achievements: Onboarded around 40 Accounts with different Cloud base and Landscape to Operations
- Trained and guided team members to maintain high productivity and performance metrics
- Developed and maintained relationships with multiple customers and suppliers through Value add suggestions and Environment Reviews.
Specialist
HCL Technologies
01.2014 - 12.2016
- Worked on Azure, AWS, Windows, Active Directory, Vmware VSphere, HP C7000, Server Administration
- Handled end to end projects and documentations maintaining high level of quality and minimum escalations
- Handled all client meetings along with other teams to discuss project status reports and new project’s scope
- Achievements: Earned Client Trust and various recommendations for providing end to end support to clients
- Managed multiple teams to deliver the Projects to multiple clients.
Education
MBA in HR -
Sikkim Manipal University
01.2016
BTech in ECE -
Sharda University
01.2013
Class XII -
Guru Nanak English School C.B.S.E
01.2009
Class X -
Guru Nanak English School C.B.S.E
Skills
- Project Management - PMBOK 6 Trained
- PRINCE 2 Certified
- Professional Scrum Master
- Skilled in Microsoft Project, Jira, Mondaycom
- ITIL V3 Intermediate
- AWS - Certified Solution Architect (Associate)
- Azure - Implementing Microsoft Azure Infrastructure Solutions
- VMware vSphere 50/55 Hands on
- Windows server
- MS Office
Personal Information
- Title: Project Manager
- Date of Birth: 01/27/92
Languages
- Hindi
- English
Affiliations
- Part-time culinary enthusiast ever since I became a Mom
- Artisan for my son
Accomplishments
- Recognized as a top performer across multiple projects by satisfied customers.
- Achieved consecutive top performer awards within the team for outstanding performance.
- Successfully onboarded approximately 40 accounts, each with unique cloud-based landscapes, into operations.
- Provided comprehensive training and guidance to team members, ensuring sustained high productivity and achievement of performance metrics.
- Cultivated and sustained relationships with numerous customers and suppliers by offering value-added suggestions and conducting environment reviews.
- Contributed significantly to establishing benchmarks for project management excellence within the team.
Timeline
Manager
HCL Technologies
01.2024
Specialist
HCL Technologies
01.2014 - 12.2016
MBA in HR -
Sikkim Manipal University
BTech in ECE -
Sharda University
Class XII -
Guru Nanak English School C.B.S.E
Class X -
Guru Nanak English School C.B.S.E
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