Summary
Overview
Work History
Education
Skills
Date of Birth
Software
Projects
Awards & Cerifications
Timeline
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Priyanka Kumari

Functional Consultant-SAP TRM |FI-CA|/ BA
Bengaluru

Summary

Resourceful Functional Consultant with exceptional attention to detail and exemplary client engagement skills. Dedicated professional with more than 5 years spent designing software systems to exceed project expectations in taxation based software projects. A driven Functional Consultant known for having astute listening skills and extensive experience in SAP with requirement gathering, troubleshooting & client handling capabilities from onsite .

Overview

6
6
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Functional Consultant/Onsite Test Lead

InvenioLSI
New Delhi
06.2018 - Current
  • Have been onsite-Fiji & Dubai (UAE) for 3 years delivering multiple trainings and troubleshooting issues on TRM objects to end users.
  • Have participated as a functional tester tested behavioral insights for public services in SAP S/4HANA Partner Test OP 2021 conducted by SAP.
  • Have worked on software like JiRA, Solution Manager, Focus Build to create test plans/packages and status monitoring and extract reports.
  • Attended multiple SAP-Functional TRM Trainings.
  • Have done SAP - (FICA, PSCD) TRM configurations for implementing multiple processes.
  • Trained new joiners (trainee testers & functional) in SAP basics, TRM module (tax and revenue management).
  • Produced detailed and relevant reports for use in making business decisions.
  • Have Reviewed multiple BRDs and written functional specification documents with functional logics.
  • Gathered, documented, and modeled data to assess business trends.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations. Have done functional, regression and end to end testing both manually and automated using Tricentis Test Automation Tool (TOSCA).
  • Have been an individual frontline support during UAT (User Acceptance Testing) for the first & second phase of the project receiving the bugs, analyzing, troubleshooting problems.
  • Also worked as frontline support for clients in analyzing their queries and providing solutions to the technical team for bug fixes during support phases of the project.
  • Have been part of expert team to deal with clients directly and requirement gathering for new processes.
  • Handling responsibility of a test lead & process lead with around 10-15 members in my team, with high quality of deliverables following an organized procedure of testing and maintained low defect detection rate% in TRM software.

Customer Service Representative

Cogent
Noida
10.2017 - 04.2018
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Liaised with approx 50/day customers, management and sales team to better understand customer needs and recommend appropriate solutions.

Education

Bachelor's in Technology - Electronics & Communication

Jayoti Vidyapeeth Women's University
Jaipur
07.2013 - 08.2017

Skills

Deliver System Trainings & Walkthroughs

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Date of Birth

24-11-1995

Software

Solman (Solution Manager) - Defect Logging and reports tracking tool

JiRA

Projects

Projects have worked on:


1. GAZT: General Authority of ZAKAT & Tax - Have started career on this project in TRM during learning phase for 6 months.

2. Fiji: FRCA (Fiji Revenue Customs & Authority): Have worked as a testing consultant and then served the role of a test lead being onsite for (1.5 yrs) & then moved into a new role of functional consultant.

3. BITS: Bahrain Taxation System :- Have worked as a functional consultant for 3 months.

4. Dubai: FTA (Federal Tax Authority) -Have worked on this project being onsite for 5 months and then from offshore (1 year and continuing).


Awards & Cerifications

AWARDS

  • Rising Star Award (Based on the work performance during first year in the organization (InvenioLSI)-2019).
  • Team Player Award (Based on the work performance during 3rd year in the organization (InvenioLSI)-2021).
  • 2 Flash Spot Awards as a token of appreciation.
  • 1st prizes in regional level debate competition in school.
  • 1st prizes in athletics and volleyball in school (have been active participant in sports)

TRAINIGS & CERTIFICATIONS

  • Training in Katalon Studio.
  • Have done a certified course in Oracle DBA.
  • CERTIFICATION in Bluetooth Robotics :- TECHVILLA-2015
  • Line Follower Robotics :- ROBO FIESTA AMALTHEA, 2014 (Indian Institute of Science, Gandhinagar).
  • Worked on minor projects during Academics : Electronics Bell.
  • Certification in Core Java from Horizon Institute.
  • C Programming from NIIT.

Timeline

Functional Consultant/Onsite Test Lead

InvenioLSI
06.2018 - Current

Customer Service Representative

Cogent
10.2017 - 04.2018

Bachelor's in Technology - Electronics & Communication

Jayoti Vidyapeeth Women's University
07.2013 - 08.2017

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Priyanka KumariFunctional Consultant-SAP TRM |FI-CA|/ BA