Priyanka Malhotra
Supervior in Retails & Primary Teacher
Delhi
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Professional operations leader prepared to excel in supervisory roles, bringing valuable experience in floor management and team coordination. Known for driving consistent performance and fostering collaborative environment. Skilled in managing inventory and enhancing customer experiences with focus on adaptability and reliability.
Experienced with managing floor activities and leading teams to ensure operational efficiency. Utilizes strong communication and organizational skills to maintain productive work environment. Track record of implementing effective processes and resolving conflicts to improve overall performance.
Strategic Floor Lead with substantial background managing and mentoring teams in fast-paced retail environment. Identifies customer needs and optimizes operations with focus on practical strategies. Collaborative and committed to driving revenue growth.
Efficient Shop Supervisor with solid experience leading teams in high-volume retail environment. Proficient in developing strategies to maximize sales and productivity while minimizing costs.
Overview
10
10
years of professional experience
1
1
Certification
3
3
Languages
Work History
Floor Supervisor
Galazio
05.2022 - 10.2024
- Held team meetings to gain feedback, provide updates and set policies.
- Streamlined daily processes for increased efficiency, implementing new procedures and best practices.
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Monitored employee adherence to company guidelines regarding dress code, punctuality, and workplace conduct for consistency across the team.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Monitored sales floor and provided customer service to foster retention and loyalty.
- Prepared and submitted daily, weekly and monthly performance reports to inform upper management.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Handled day-to-day shipping and receiving overseeing
Shop Supervisor
TR Store
04.2019 - 03.2022
- Managed daily store operations, ensuring efficient customer service, inventory management, and sales growth
- Supervised and trained a team of 5 sales associates, fostering a positive work environment and promoting employee development
- Implemented visual merchandising strategies to enhance store appearance and drive sales
- Analyzed sales data and market trends to optimize product assortment, promotions, and pricing
- Controlled inventory levels, minimizing shrinkage and optimizing stock levels
- Built strong relationships with customers, resolving issues and ensuring loyalty
- Collaborated with district managers and regional directors to achieve business objectives
- Increased sales by 38% within 6 months through effective merchandising and marketing strategies
- Improved customer satisfaction ratings by 8 out of 10 through enhanced service
- Store operations management
- Team leadership and development
- Customer service and relations
- Inventory management
- Streamlined operations through effective employee scheduling and task delegation.
- Assisted in visual merchandising efforts, creating appealing displays that showcased products effectively.
- Checked incoming orders and organized new stock.
- Maintained a clean and organized shop floor, promoting an inviting atmosphere for customers.
- Managed inventory control, cash control, and store opening and closing procedures.
- Supervised team of installers and mechanics to complete work on time and to company standards.
Academic Educator
Maha Laxmi Coaching Institute
01.2015 - 02.2019
- I worked as teacher i used to teach junior classes from nursery to class 5th it was great experince
- Then after covid i switched to home classes i used to give personal classes to students at their places
- Provided individualized instruction to accommodate diverse learning styles, resulting in increased student achievemen
- Developed rigorous assessments to evaluate student progress and adapt instructional strategies accordingly.
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Adapted teaching methods and materials to meet students' varying needs.
Education
Diploma in Early Childhood Education -
State Council Of Educational Research And Training
Delhi, Delhi 01.2011 - 1 2013
12th Pass - undefined
Pusa public School
Delhi, Delhi 04.2010 - 3 2011
10th Pass - All subject
Vidya public School New Delhi
Delhi, Delhi 04.2008 - 3 2009
Diploma - Teacher
Pusa Public Sr Sec
M Block Vikas Puri Delhi09-2012
Skills
- Inclusive Learning Techniques
- Behavior management
- hygiene control
- Curriculum Knowledge
- Positive Reinforcement
- Lesson And Activity Planning
- Special needs Assistance
Customer satisfaction
Performance improvements
Team leadership
Team supervision
Certification
Early Childhood Care and Education, Present
Eligible To Work In
United Kingdom
Highest Career Level
5+ years experience
Personal Information
- Total Experience: 7
- Education & Instruction
- Healthcare
- Nursing
- Personal Care & Home Health
- Willing To Relocate: Anywhere
- Date of Birth: 11/20/92
Reading Books Watching Documentary Listening Music
*Reading*
I'm an avid reader and enjoy reading books on self-improvement, psychology, and fiction.
*Cooking*
I love experimenting with new recipes and flavors in the kitchen. My favorite Is Butter Chicken, and I'm always looking for new recipes to try.
Timeline
Floor Supervisor
Galazio
05.2022 - 10.2024
Shop Supervisor
TR Store
04.2019 - 03.2022
Academic Educator
Maha Laxmi Coaching Institute
01.2015 - 02.2019
Diploma in Early Childhood Education -
State Council Of Educational Research And Training
01.2011 - 1 2013
12th Pass - undefined
Pusa public School
04.2010 - 3 2011
10th Pass - All subject
Vidya public School New Delhi
04.2008 - 3 2009
Early Childhood Care and Education, Present
Diploma - Teacher
Pusa Public Sr Sec
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