Summary
Overview
Work History
Education
Skills
Timeline
Generic

Priyanka Mukherjee

Sr Product Manager
Gurgaon

Summary

Strategic, result-oriented Agile Product Delivery & Transformation Leader with 14+ years of cross-industry experience spanning capital markets, asset management, core banking, and digital transformation. Proven success leading end-to-end enterprise product implementations, driving AI-powered innovation, and managing cross-functional agile teams across global delivery models. Adept at influencing senior stakeholders, aligning delivery to business strategy, and optimizing outcomes using Agile, DevOps, and OKR-driven execution. Recognized for leveraging Generative AI to unlock business value from unstructured data, improve resolution prediction, and drive cost-effective scalability

Overview

15
15
years of professional experience
5
5
years of post-secondary education

Work History

Sr Project Manager

S&P Global Market Intelligence
08.2024 - Current
  • Spearheaded agile delivery for critical global financial products by defining roadmaps, aligning OKRs, managing squads, and facilitating value-driven planning.
  • Led an AI-powered initiative using GPT-based models for summarising large volumes of unstructured narrative data—reduced manual effort by 30%, enhanced insights, and increased conflict resolution predictability.
  • Single-handedly led E2E product implementation for a top-tier pension fund—streamlined workflows, improved scalability, and delivered cost savings of 35% through automation.
  • Collaborated with portfolio leadership and architects to align product vision with enterprise architecture and ensure seamless release planning.
  • Defined and tracked Agile metrics (velocity, lead time, defect leakage, sprint goals) to optimize team delivery and quality outcomes.
  • Actively coached product owners and squad leads in Agile frameworks, OKR alignment, and backlog management.
  • Partnered with global stakeholders for integrated delivery.

Senior Product Analysis and Design Specialist

S&P Global Market Intelligence
11.2021 - 07.2024
  • Performed Requirement elicitation and Business process mapping which includes As Is/To Be and functional process flows.
  • Produced crisp business requirement documents incorporating various elicitation techniques, viz., document analysis, interviews, focus groups, and requirement workshops.
  • Handled Requirement management implementing techniques of traceability, verification and validation techniques.
  • Detailed requirement documents prepared utilizing use cases, epics, and process modeling.
  • Collected details about unique features and constraints of each space, as well as potential budget limitations to complete optimal designs.
  • Reviewed project requirements to plan workflows and evaluate client time and budget constraints.
  • As product consultant, obtained approval of concepts by submitting rough drafts to client and supported Go-Live during UAT phases.
  • Reviewed documents for compliance with client/Market requirements.

Assistant Consultant

Tata Consultancy Service
06.2014 - 06.2018
  • Organizing Customer Workshops for demonstration and requirements discussions.
  • Excellent Understanding of waterfall and agile methodologies.
  • Identification of Gap and requirement elicitation (functional and non-functional).
  • Responsible for organizing calls between SMEs and Customer for solution finalization, FSD Sign-offs and monitoring KPIs in Onshore offshore delivery model.
  • Managed multi time-zone team alignment with 6 workshops in one day.
  • Coordinating Sprints, retrospective meetings and daily stand-ups.
  • Handling product backlogs and new user story creations.
  • Participation in High level Effort estimates and Sprint planning with cross functional teams.
  • Actively involved in various stages of agile project including project initiation, planning and execution.
  • Visualizations and Status report presentations to business lines and senior management.
  • Developed team communications and information for meetings.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Participated in continuous improvement by generating suggestions, engaging in problem- solving activities to support teamwork.

Product Specialist

Tata Consultancy Service
05.2010 - 05.2014
  • Performed training, coaching and staff development.
  • Established group and individual meetings to review work flow, status of exceptions, service issues, etc.
  • Experience in Trade settlement cycle (domestic and foreign Market/OTC/), pricing and position management in TCS BaNCS.
  • Experience in handling Cash management /Wire transfers, SWIFT messages, SEPA, Nostro transfers, Forex settlement (SPOT) and Cash Interest application for BNP Paribas.
  • Experience in data maintenance systems such as GEOS, Core02, COMANS, Flex cube.
  • Experience in Reference data maintenance, Notification setups and multi entity data setups and maintenance in TCS BaNCS.
  • Hands on experience in SQL queries, Core Java,JSP,Spring batch, Unix.
  • Managing deliverables in Continuous Integration Model.
  • Effort Estimation and sprint planning for deliverables.
  • Responsible analyzing and providing RCA and fixes for issues.
  • Ensure that fails are properly documented and escalated to business lines and senior management.
  • Spearheaded design of Migration strategy saving additional 80PD effort.
  • Innovatively implemented urgent requirements for Funding and Repatriation functionality for SCB- Singapore saving cost and effort.
  • Successfully implemented Cash Interest for BNP.
  • Continually expanded knowledge of BaNCS product line.

IT Analyst

Tata Consultancy Service
05.2010 - 05.2014
  • Design and Solution of identified GAPs while minimizing changes aiming to use products as-is functionalities up to full extent.
  • Developing Code as per requirement.
  • GUI development based on struts 1.
  • Design document (LLD) and UT test case preparation and execution.
  • LLD preparation and effort estimation.
  • Implementation of solutions proposed to customer.
  • Delivery and UAT support for interfaces.
  • Resolved malfunctions with systems and programs through troubleshooting.
  • Developed flowcharts and diagrams to describe and lay out logical operational steps.

Education

EPBM - Business Management

IIM Calcutta
Kolkata, WB
09.2021 - 09.2022

B.Tech - ECE

West Bengal University of Technology
Durgapur, WB
06.2005 - 06.2009

Skills

  • SQL
  • Requirement Elicitation
  • Agile Delivery: project planning, sprint planning, sprint review, release planning
  • Languages & Frameworks: Java, Spring, JSP, SQL, and Unix
  • Agile Tools: JIRA, Confluence
  • Process & Analysis: OKRs, BRD/FRD, User Stories, Use Cases, RICE, KANO, As-Is/To-Be Modeling
  • Business Analysis
  • Traceability
  • Process modelling
  • Global Custody
  • Wires Transfer
  • Securities Processing
  • ISO15022
  • 20022
  • Risk assessment
  • Cross-functional collaboration

Timeline

Sr Project Manager

S&P Global Market Intelligence
08.2024 - Current

Senior Product Analysis and Design Specialist

S&P Global Market Intelligence
11.2021 - 07.2024

EPBM - Business Management

IIM Calcutta
09.2021 - 09.2022

Assistant Consultant

Tata Consultancy Service
06.2014 - 06.2018

Product Specialist

Tata Consultancy Service
05.2010 - 05.2014

IT Analyst

Tata Consultancy Service
05.2010 - 05.2014

B.Tech - ECE

West Bengal University of Technology
06.2005 - 06.2009

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Priyanka MukherjeeSr Product Manager