Open To Work
Priyanka Panda
Human Resources Business Partner
Bangalore
Summary
Dynamic HR Business Partner with over 6 years of experience at TCS, skilled in managing a diverse workforce of more than 1,700 associates. Proven track record in driving performance management initiatives and leading talent transformation efforts, achieving a 7.2% increase in engagement scores and resolving over 200 complex band disagreement cases. Recognized for leadership during the TCS AI Hackathon, effectively facilitating the integration of AI technologies within Research & Development and Talent Development portals. Certified in SAP HR and IBM Watson, with strong proficiency in Power BI and SPSS to enhance data-driven decision-making; currently pursuing external certification in Workday and HR Analytics.
Overview
3
3
Languages
4
4
Certifications
10
10
years of professional experience
Work History
HR Business Partner & Talent Development
Tata Consultancy Services, Bangalore
07.2019 - Current
- Oversaw end-to-end employee lifecycle for 1600+ associates, including induction, performance management, compliance, grievances, and disciplinary actions, while consistently meeting SLA targets.
- Resolved more than 100 challenging band disagreement cases post-appraisal within timelines, reducing escalations and boosting post-appraisal satisfaction.
- Executed end-to-end PIP process, establishing a comprehensive framework for documentation. Adopted documentation approach as a best practice across business units.
- enhanced employee engagement score by 7.2% through monthly pulse surveys, skip-level connects, and structured action planning with business leaders.
- Spearheaded talent transformation through hi-talent connections, mentoring, internal mobility, career pathing, and performance management, resulting in reduced involuntary attrition.
- Facilitated return-to-office drives and post-pandemic mental health workshops boosting attendance and wellbeing indicators.
- Pioneered AI integration in R&R and Talent Development portals; selected for TCS AI Hackathon — collaborated with R&D on AI tool evaluation across HR workflows.
- Implemented employee engagement strategies boosting morale and lowering turnover rates.
- Administered performance management training for leaders increasing evaluation accuracy and advancing employee development.
- Facilitated employee engagement programs, resulting in improved morale and reduced turnover rates.
- Conducted performance management training for leaders, boosting evaluation accuracy and employee development.
- Managed employee relations issues, resolving conflicts and fostering a supportive work environment.
- Coached managers on effective employee relations strategies to address workplace conflicts proactively.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Facilitated effective communication between management and staff, fostering a positive work environment.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Reduced employee turnover rates with targeted retention strategies and support systems.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Facilitated Leadership Development Programs for first-time managers, improving people management readiness scores.
- Built dashboards tracking training effectiveness; applied Kirkpatrick’s Model quarterly to refine curriculum design.
- Reframed training modules to align with evolving business needs and workforce skill gaps.
- Developed metrics for evaluating training effectiveness, resulting in targeted improvements to learning programs using Kirpatrick's model.
HR Intern
Karvy Computershare, Hyderabad
05.2018 - 06.2018
- Sourcing, screening, reference checks, and interviews for open roles.
- Led project analysis requiring recruitment quality, acceptance rate, and attrition — delivered metrics-based retention recommendations.
Business Development Executive
Debugsys Technology Ltd., Bhubaneswar
07.2016 - 01.2017
- Managed client onboarding and end-to-end recruitment processes for a growing tech firm.
Education
PG Diploma - Management (HR)
Inst of Public Enterprise
HyderabadBachelor of Technology - undefined
Silicon Inst of Technology
Sambalpur01-2016
Skills
Employee Lifecycle Management
Performance Management & PIP
Talent Transformation
Change Management
Talent Development
Grievance & Conflict Resolution
Employee Engagement
HR Analytics & Dashboards
AI Integration in HR
Proactive Retention
Internal Job Mobility (IJP)
Rewards & Recognition
CSR Event Planning & Implementation
Certification
HR Transformation (HRIS, LMS, AI, ATS, ChatGPT)
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
HybridRemoteSalary Range
₹60000/yr - ₹100000/yrTimeline
HR Business Partner & Talent Development
Tata Consultancy Services, Bangalore
07.2019 - Current
HR Intern
Karvy Computershare, Hyderabad
05.2018 - 06.2018
Business Development Executive
Debugsys Technology Ltd., Bhubaneswar
07.2016 - 01.2017
Bachelor of Technology - undefined
Silicon Inst of Technology
PG Diploma - Management (HR)
Inst of Public Enterprise
KEY ACHIEVEMENTS
- 7.2% ↑ Engagement Uplift – Structured Pulse surveys, skip-level connects and action plans drove measurable score improvement.
- AI Hackathon Selectee – Led AI integration in TCS R&R and Talent Development portals; collaborated with R&D on HR AI strategy.
- 100+ PIP & Band Cases – Resolved complex post-appraisal disputes within SLA — zero escalations, adopted as BU-wide process.
- DATA Power BI Dashboards – Built training effectiveness dashboards; Kirkpatrick’s Model applied quarterly to improve curriculum.