Priyanka Pandey
Delhi
Summary
Experienced HR Executive specializing in executive support and compliance management. Proficient in enhancing employee relations and HR information systems, contributing to increased organizational efficiency and employee satisfaction. Strong background in developing and executing HR strategies that align with business goals.
Overview
19
19
years of professional experience
Work History
Human Resources Executive
V3 Outsourcing Solutions Pvt.ltd
kolkata
05.2013 - Current
- Directed hiring and onboarding programs for new employees.
- Managed employee relations issues effectively, resolving conflicts professionally and efficiently.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Developed and implemented HR policies to enhance employee engagement and satisfaction.
- Maintained HR information systems for efficient record-keeping and reporting.
- Maintained personnel records such as hiring documents, leaves of absence forms.
Customer Care Executive
India Automobiles (GENENRAL MOTORS)
02.2007 - 12.2012
- Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
- Managed a high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Bachelor of Arts - Humanities
University of Calcutta
Kolkata, India08-2006
Skills
- Executive support
- Talent acquisition
- HR information systems
- Compliance management
- Human resources management
- Affirmative action
- HR recordkeeping
- Payroll administration
- Information confidentiality
- Customer Service-oriented
Languages
Hindi
English
Bengali
Timeline
Human Resources Executive
V3 Outsourcing Solutions Pvt.ltd
05.2013 - Current
Customer Care Executive
India Automobiles (GENENRAL MOTORS)
02.2007 - 12.2012
Bachelor of Arts - Humanities
University of Calcutta
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