Relationship management and negotiation expertise with a proven record of improving client satisfaction. Logistics coordination and market research support informed decision-making. Salesforce proficiency enables tailored solutions in competitive markets.
Overview
9
9
years of professional experience
Work History
Asst Manager Import
Greenwich Meridian Logistics India Private Limited
ahmedabad
03.2026 - Current
Responsible For Obtaining rates from overseas suppliers and quoted local customers.
Responsible For Follow up on enquiries and secure business opportunities.
Supported development of LCL/FCL import operations.
Coordinated with clients after sales feedback and delivered proper service.
Handling Key Accounts.
Responsible To be in touch with Regular Clients & Generate New enquiry's .
Resolved conflicts between team members in effective manner.
Guided junior staff on daily tasks, projects, and objectives.
Prepared MIS reports and shared status updates with management.
Managed negotiations and secured business.
Assisted sales team with assigned leads and generated new business.
Researched market competition and prepared strategy for product development.
Sales and Marketing Executive
Cargomar private limited
Ahendabad
05.2025 - 03.2026
Obtain rates from shipping lines and airlines.
Prepare rate quotes for overseas and local customers.
Coordinate with vendors to support smooth shipment operations.
Coordinate with overseas agents for sea export nomination shipments.
Follow up on inquiries and secure business.
Demonstrate strong networking and relationship-building skills to support B2B growth.
Deliver professional presentations and apply effective sales techniques to meet sales quotas.
Contact customers after sales to check satisfaction and offer additional products and services.
Handle key accounts.
Build and maintain strong relationships with key clients, understand needs, and provide customized solutions.
Senior Business Development Executive
Globizz synergy pvt ltd
Ahmedabad
04.2024 - 03.2025
Identify and develop new business opportunities in freight forwarding (Air, Ocean).
Build and maintain relationships with importers, exporters, and key logistics decision-makers.
Achieve and exceed sales targets through strategic planning and negotiation.
Prepare and present sales proposals and pricing.
Stay updated on industry trends, competitor activities, and market developments.
Collaborate with operations and customer service teams to ensure the seamless execution of shipments.
Maintain accurate records of sales activities and pipeline in CRM systems.
Daily calling to new shippers to create new business via telephone and physical visits.
Coordinating with the pricing team for better rates to secure business.
Sending freight quotations for clients and doing follow-up to convert the enquiry.
Strongly focusing on the collection of outstanding amounts, if any.
Senior Customer Service Executive
Freight bridge logistics pvt ltd
Ahmedabad
02.2021 - 03.2024
Import shipments coming from various ports in China, coordinating with both local and overseas customers.
Ensuring all logistics aspects are covered.
Manage all aspects of air import shipments, from pricing strategies to volume statistics.
Create a dedicated console for monitoring and reporting activities related to each port in China.
Submit payments to vendors and reconcile with the accounts department on a day-to-day basis.
Actively negotiate freight and service rates with Custom House Agents, transporters, and shipping lines.
Respond promptly to customer enquiries and overseas offices by providing required rates and quotes.
Obtain approval from senior management on targeted rates to ensure optimal customer engagement.
Manage and nurture relationships with major clients, providing exceptional service to ensure customer retention.
Engage with vendors and agents to secure competitive rates and high-quality services.
Led the strategy for air import pricing, ensuring alignment with business goals.
Maintain regular communication with key clients to drive business growth and increase shipment volumes.
Import Executive
Skyways air services pvt ltd
Ahmedabad
07.2018 - 02.2021
Filing air console for import shipments.
Coordinating with the CHA, consignee, airlines, and transporters for the import shipment from start to end.
Coordination with overseas for all DAP, DDU, and DDP import shipments.
Maintaining DSR and jobs day-to-day.
Working on the GP of the imports.
Import pricing with overseas and local agents.
Handling nomination export shipments, as well as imports.
Responsible for the timely movement of all import and nomination export shipments.
Maintaining the sales records.
Generating invoices on a day-to-day basis.
Handling all operations of nomination air export shipment.
Negotiating with overseas and local agents for rates.
Filing console of sea import shipments on Odex.
Coordinating with co-loaders and clients for FCL and LCL import shipments.
Coordinating with accounts for vendor payments.
Submission of purchase entry to accounts.
Generating invoices on a day-to-day basis.
custom clearance executive
Skl shipping & logistics
Ahmedabad
05.2017 - 06.2018
Generate export checklist
Co ordinate with clients and customers for shipments
Dispatch of documents on regular basis after shipments
Daily maintain of job file
Maintain daily reporting in Microsoft excel
Generating invoices, cheque for customer
Maintain a database of shipments
Handling of documents of pre and post shipments
Responsible for filing Shipping bill and providing invoices to customers on time
Education
Bachelor's - In Computer Applications
Gujarat University
01.2017
Skills
Microsoft Office: Word, Excel, PowerPoint
Account management
Customer retention strategies
B2B sales
Negotiation skills
Client relationship management
Sales pipeline and CRM
Quotations and pricing strategies
Business development
Upselling and cross-selling
Customer issue resolution
Market and competitor analysis
Salesforce proficiency
LinkedIn Sales Navigator expertise
Effective communication
Work Preference
Job Search Status
Open to work
Timeline
Asst Manager Import
Greenwich Meridian Logistics India Private Limited
Executive Assistant to Founders / Office Manager at Andalusian Private Capital & AdvisoryExecutive Assistant to Founders / Office Manager at Andalusian Private Capital & Advisory