Priyanka Patil
Kalaburagi
Summary
Insightful Business Analyst known for high productivity and efficient task completion with 7+ years of experience. Possess specialized skills in data analysis, process improvement, and project management. Excel in critical thinking, communication, and problem-solving to deliver effective solutions. Committed to leveraging these abilities for success in challenging business environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Analyst
Shell
Bengaluru
03.2023 - Current
- Identify stakeholders and gather requirements.
- Identifying Stakeholders and Gathering Requirements. Documenting the specific needs of the loyalty subscription service, including user requirements, business goals, and technical specifications.
- Engaging with stakeholders, such as marketing teams, customer service, and IT departments, to ensure all requirements are understood and met.
- Conducting market research to understand industry trends, competitor offerings, and customer preferences to inform the loyalty program.
- To improve the process, analyze and optimize processes related to customer enrollment, reward redemption, and customer retention strategies.
- Collaborating with development teams to design and implement solutions that enhance the loyalty program, ensuring they align with business objectives.
- Working with UI/UX designers to improve the user experience of the loyalty platform, focusing on ease of use and customer satisfaction.
- Ensuring that the loyalty program complies with relevant regulations and standards, such as data protection laws and consumer rights.
- Engage with stakeholders to understand their needs and expectations.
- Conduct interviews, surveys, and workshops to gather detailed requirements.
- Creating a user story from the perspective of the end user.
- Clearly outlining the conditions that must be met for the user story to be considered complete.
- Work with stakeholders to prioritize user stories based on business value, urgency, and dependencies.
- Collaborate with Development Teams to ensure that the development team understands the user stories and acceptance criteria.
- Participate in sprint planning, daily stand-ups, and review meetings to provide clarifications and ensure alignment.
- Continuously review and refine user stories based on feedback from stakeholders and the development team.
- Update user stories as new information becomes available, or requirements change.
- Identify stakeholders and gather requirements.
- Identifying Stakeholders and Gathering Requirements.
- Documenting the specific needs of the loyalty subscription service, including user requirements, business goals, and technical specifications.
- Engaging with stakeholders, such as marketing teams, customer service, and IT departments, to ensure all requirements are understood and met.
- Conducting market research to understand industry trends, competitor offerings, and customer preferences to inform the loyalty program.
- To improve the process, analyze and optimize processes related to customer enrollment, reward redemption, and customer retention strategies.
- Collaborating with development teams to design and implement solutions that enhance the loyalty program, ensuring they align with business objectives.
- Working with UI/UX designers to improve the user experience of the loyalty platform, focusing on ease of use and customer satisfaction.
- Ensuring that the loyalty program complies with relevant regulations and standards, such as data protection laws and consumer rights.
- Engage with stakeholders to understand their needs and expectations.
- Conduct interviews, surveys, and workshops to gather detailed requirements.
- Creating a user story from the perspective of the end user.
- Clearly outlining the conditions that must be met for the user story to be considered complete.
- Work with stakeholders to prioritize user stories based on business value, urgency, and dependencies.
- Collaborate with Development Teams to ensure that the development team understands the user stories and acceptance criteria.
- Participate in sprint planning, daily stand-ups, and review meetings to provide clarifications and ensure alignment.
- Continuously review and refine user stories based on feedback from stakeholders and the development team.
- Update user stories as new information becomes available, or requirements change.
Product Manager
Accenture
Bengaluru
01.2022 - 03.2023
- Collaborated with stakeholders to define product requirements and user stories.
- Created processes and procedures that ensure high quality products are delivered on time.
- Identified customer needs through user interviews, surveys, focus groups, and other feedback mechanisms.
- Prioritized features in order to maximize impact while meeting budget constraints.
- Participated in design reviews to ensure usability standards are being met throughout the product development cycle.
- Led project planning sessions to map out timelines for feature releases.
- Communicated progress updates at regular intervals with senior leadership.
- Writing product requirements, creating/managing stories in Jira, and collaborating with cross teams to ensure all the features are delivered on time.
- Engaged customers through interviews to define product vision, features, and releases.
Business Analyst
Accenture
Bengaluru
04.2021 - 12.2021
- Working in an Agile environment, understand client requirements and translate these to specific deliverable outcomes with an associated resource and project plan.
- Oversee functional analysis provision for operational and technical processes, communicate with stakeholders, work in partnership with team members.
- Responsible for functional analysis of the business requirements, translating them into functional specifications.
- Responsible for defining product vision, product roadmap, and product strategy.
- Responsible for the Resource and Budget.
- Experience in managing, competing, and changing priorities with the implementation of the software development lifecycle.
- Demonstrated leadership in a cross-functional, highly collaborative environment.
- To discuss requirements with the technical team for a feasibility study.
- Recording and managing project issues and escalating where necessary.
- Responsible for end-to-end ownership of the products, including the front-end applications, and delivered on time with the best business value.
- Possess exceptional communication skills with an analytical bent of mind to grasp new concepts easily and quickly.
Business Analyst
GreenCube Global Pvt Ltd
Bengaluru
09.2016 - 12.2018
- Collaborate with stakeholders to understand and document their business needs and requirements.
- Analyzing data to identify trends, patterns, and insights that can inform business decisions.
- Work with BI developers to design data models, dashboards, and reports that meet business requirements.
- Act as a liaison between business users and the technical team, ensuring clear communication and understanding.
- Ensured that BI solutions are tested thoroughly and meet the specified requirements before deployment.
- Providing training and support to end-users to help them effectively use BI tools and solutions.
- Identify opportunities for process improvements and recommend enhancements to BI systems.
Business Analyst
EclatSol Technologies Pvt. Ltd
Pune
06.2016 - 09.2016
- Develop project plans, including timelines, budgets, and resource allocation.
- Coordinate with various teams to ensure tasks are completed on time.
- Identify and manage project risks to keep the project on track.
- Communicate with stakeholders to keep them informed about project progress.
- Ensure that the project deliverables meet the required quality standards.
- Oversee the execution of the project, ensuring it is completed according to plan.
- Ensure that project goals are aligned with business needs and requirements.
- Maintain clear and continuous communication between all stakeholders.
- Work together to resolve any issues that arise during the project.
- Ensure all project documentation is accurate and up to date.
- Identify opportunities for process improvements and implement them.
Business Analyst
Fieldomobify
Pune
06.2015 - 06.2016
- Responsible for evaluating and translating business requirements, business process modeling and improvement, documentation of business and functional specifications with a focus on the IT industry.
- Work towards issue resolution, maintaining close collaboration with stakeholders, and updating the issue log regularly with current information.
- To work with different stakeholders and users of different levels to get everyone on board for overall smooth and fast project flow.
- Requirement gathering of business requirements and translate them into functional documents for the projects.
- Document requirements for new and existing products and services in a standard format.
- To discuss requirements with the technical team for a feasibility study.
- Graphical and Logical Areas - Wireframes, Prototypes, Use Cases.
- Providing trainings on how to use the product/project once it has been delivered, preparing user manuals if required.
Education
MTech - Digital Electronics And Communication
VTU Belgaum
MVJ College Of Engineering, Bangalore, India06-2014
BE - Electrical, Electronics And Communications Engineering
VTU Belgaum
BKEC Karantaka06-2012
Skills
- JIRA Management Skills
- Experienced in Confluence
- Scrum Methodology Application
- Agile Methodologies
- SAFe Methodology Implementation
- Software Development Lifecycle
- Customer Loyalty Program
- Product Strategy Development
- Mobile App Development
- Server Transition Management
- Requirements Gathering and Design
- Business Analysis Planning and monitoring
- Business Analysis Techniques
- Requirements Elicitation and Analysis
- Waterfall Project Management
- Business Analysis: Essential Tools and Techniques
- Business Analyst and Project Manager Collaboration
- Business Analysis Foundations: Business Process Modeling
- Agile Foundations
- Agile Requirements Foundations
- Business Analysis Foundations
- Business Benefits Realization Foundations
Certification
- Microsoft Certified, Azure Fundamentals (AZ-900) - Microsoft.
Timeline
Business Analyst
Shell
03.2023 - Current
Product Manager
Accenture
01.2022 - 03.2023
Business Analyst
Accenture
04.2021 - 12.2021
Business Analyst
GreenCube Global Pvt Ltd
09.2016 - 12.2018
Business Analyst
EclatSol Technologies Pvt. Ltd
06.2016 - 09.2016
Business Analyst
Fieldomobify
06.2015 - 06.2016
MTech - Digital Electronics And Communication
VTU Belgaum
BE - Electrical, Electronics And Communications Engineering
VTU Belgaum
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