Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Recognition
Keygeographies
Certification
Timeline
Generic

Priyanka Priyadarshini Patnaik

Bangalore

Summary

I have an overall experience of 10 years with 6 years’ experience as PMO and Change Manager in managing delivering IT services, process improvements and Change Management consulting, working closely across technology and transport domains with an emphasis on enhancing efficiencies from an IT Operations standpoint. Thrive on nurturing teams to develop service strategies and build robust processes to enable clients to grow using data at scale.

Overview

11
11
years of professional experience
1
1
Certification

Work History

PMO and Change Manager

Infosys
Banglore
12.2019 - Current
  • Project Management: Led a PMO business team nationwide of data analysts and application support leads to deliver critical IT operations.
  • Client Management: Led IT Operations briefings for client management teams in France and India through regular weekly and monthly meetings.
  • People management: Guided data analysts and engineering support teams across India and France, totaling over 15 members.
  • Change Management: Streamlined processes for efficient support, and project delivery, and also identified potential risks associated with implementing changes, and developed mitigation strategies.
  • Business Analysis: Collaborated with customers and stakeholders to develop business cases centered on strategic value.
  • Audit Management: Executed a risk-based audit approach during various audit phases.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Evaluated individual and team business performance and identified opportunities for improvement.

Order and Data Management

Symantec
Banglore
04.2014 - 11.2019
  • Spearheaded development and implementation of business intelligence architecture to deliver end-to-end BI solutions.
  • Devised reports and visualizations to present requested data in sleek format.
  • Detected and resolved data quality issues and discrepancies for integrity and quality control.
  • Maintained data integrity and performed routine data audits.

Education

Bachelor’s - Electronic and Telecommunication

VITAM
01.2013

Skills

  • Change management expertise
  • Task prioritization
  • MS office

Languages

  • English
  • Hindi

Hobbies and Interests

  • Cooking
  • Gardening
  • Watching Web series

Recognition

Insta Star, Award for streamlining Change Management process, improving Operational Management, 2019

Keygeographies

  • India
  • France

Certification

  • ITIL Certification.
  • Power BI.
  • ChatGpt

Timeline

PMO and Change Manager

Infosys
12.2019 - Current

Order and Data Management

Symantec
04.2014 - 11.2019

Bachelor’s - Electronic and Telecommunication

VITAM

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Priyanka Priyadarshini Patnaik