Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Interests
Timeline
AdministrativeAssistant
Priyanka Priyadarsini

Priyanka Priyadarsini

Human Resource Lead - Accenture

Summary

A versatile, accomplished & goal-oriented professional with 8 years of experience in HR Operations, HR Shared Services & Administration results in diversified industrial exposure i.e., IT, Consulting and FMCG.

Understands the importance of keeping up with industry trends Wages, Benefits, Statutory Compliances, Industrial Relations, Digital HR, and Transformations in a global market.

Process Efficiency, Enhancement and People Management with proven history of delivering consistent business through adept leadership and application of sound management practice.

Overview

13
13
years of professional experience
5
5
Certifications
3
3
Languages

Work History

Team Leader HR

Accenture India Operations Center
04.2023 - Current

Team Size – 6

Employee strength – 7000+

· Team Leadership: Lead and manage the HR team, providing guidance, support, and mentorship.
Foster a collaborative and positive work environment to enhance team productivity and morale.

· Service Delivery: Oversee the delivery of HR services, including but not limited to employee inquiries, onboarding, benefits administration, payroll, and HR systems support.
Ensure compliance with HR policies, procedures, and legal requirements.

· Process Improvement: Continuously evaluate and improve HR Services processes to enhance efficiency and effectiveness.
Implement best practices and innovative solutions to optimize service delivery.

· Customer Service: Maintain a focus on delivering excellent customer service to internal and external stakeholders.
Establish and monitor service level agreements (SLAs) to meet or exceed expectations.

· HR Systems Management: Oversee the administration and maintenance of HR systems and databases, ensuring data accuracy and integrity.
Collaborate with IT and other relevant departments to implement system enhancements.

· Metrics and Reporting: Develop and monitor key performance indicators (KPIs) to measure the effectiveness and efficiency of HR Services.
Generate regular reports like MOR, Scorecard, Quality Audit Checklist etc for management, highlighting trends and areas for improvement.

· Training and Development: Provide training and development opportunities for HR Services team members.
Keep the team informed about changes in HR policies, procedures, and regulations.

· Stakeholder Management: Collaborate with internal/external stakeholders, if applicable, to ensure seamless delivery of outsourced HR services.

Team Leader HR

Hindustan Coca Cola Beverages Pvt Ltd
04.2022 - 03.2023

Employee strength – 800+

· End to end employee's life cycle i.e., Onboarding, Payroll, Statutory compliances, Training, Learning Management System, Performance Management System, Employee Exit Process, and Full-Final Settlements.

· Yearly HR Budget Planning & Forecasting.

· Learning and Development Program Management across East Cluster.

· Core Member in employee Welfare Committee, Canteen Committee, MU Committee and SPOC for Ethics / POSH.

· Liasioning for 269 legal and statutory compliance including all type of license renewals, return files on timely with third party compliance partner.

· Plan, execute and monitor Apprenticeship Programs, Employee Welfare & Benefits program.

· Maintaining personnel record systems pertaining to Employee Life Cycle.

· Design, update, and share SOPs of all HR Policies and Processes.

· Plan, execute, periodical Employee Helpdesk Sessions on all type of queries like policy, payout, taxation, or other employee life cycle related queries.

· Retirement Settlements, Death Claims Settlements under Govt. as well as Employer provisioned benefits like EPFO, Term Life, Accidental Insurance, ESOPs, and Gratuity etc.

HR Executive

Seneca Global IT Services Pvt Ltd
01.2021 - 03.2022

Team Size – 2

Employee Strength - 400+

Key Responsibilities: End to end Payroll, Leave & Attendance Management and Employee Welfare, Benefits Program Management along with Relations and Operations.

Projects Handled:

· Developing Leave & Attendance Management

· Exit Process Portal

· Key member in Planning, monitoring, and executing the Leave & Attendance Management and Exit Process Management in SG's own developed HRIS portal.

· Managed a team size of 2-3 members.

Consultant - HR

Pernod Ricard India Pvt Ltd
06.2017 - 09.2020

Employee Strength: 200+

Team Size -3

Key Responsibilities:

· End to end employee life cycle management for sales force of Odisha and Jharkhand under East Region.

· Single handedly executing Employee Engagement programs across region pertaining to the Annual Calendar.

· Drafted and implemented a whole new Employee Handbook and brought in new policies, and compliant Contract Work Force Management System.

· Administered the Employee Benefits Program like Retirement Settlements, Death Claims Settlements under Govt. as well as Employer provisioned benefits like EPFO, Term Life, Accidental Insurance, ESOPs, and Gratuity etc. being the SPOC for all the support.

Freelancer

The HR
01.2015 - 04.2017
  • Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
  • Collaborated with cross-functional teams to ensure seamless delivery of services, increasing overall team productivity.
  • Streamlined project workflows by identifying areas for improvement and implementing changes accordingly.
  • Optimized project efficiency by creating and implementing effective task management strategies.

HR Consultant

Samsung R&D Institute India
08.2013 - 09.2014

Employee Strength: 400+

End to end HR & Administrative support to Networking Team, was directly reporting to AVP.

HR Executive

Spire Technologies
01.2011 - 10.2011
  • Client focused End to end Recruitment Process.

Education

MBA - Human Resources Management

Biju Pattnaik University Of Technology
Bhubaneswar
07.2008 - 2010.08

Bachelor of Science - Mathematics

Utkal University
Bhubaneswar
07.2004 - 2007.08

Skills

Compensation & Benefits

Accomplishments

· Appreciated for successful completion of monthly Payroll Reconciliation external audit three times in a row at Accenture.

· Winner of Core Value Champion – Encore Awards 2023 at Accenture India Operations Center.

· Winner of Supply Chain HR – Excellence Y 2023 at Hindustan Coca Cola Beverages Pvt Ltd.

· Winner of WRP/HRP Audit Training Quiz Program Y 2022 at Hindustan Coca Cola Beverages Pvt Ltd.

· “Best Relations & Operations Group” at SenecaGlobal in Y2021 for exhibiting excellent internal customer/client satisfaction through improved Service and Delivery.

· Introduced “Corona Kavach” in the benefit of employee and their loved ones in the Y2021.

· Awareness Programs on different Statutory Benefits under The Social Security Code 2020 as well as branding the Tax Saving Benefit Plans by SenecaGlobal in the best interest of employees.

· Appreciated for voluntary action on prioritizing the Labor Law and Compliances related issues (Y2017 & Y2019) and strong decision-making skills on events of exigencies Annual Conference (Y2018 & Y2019).

· “Go Green” (Waste identification and control) by focusing and effectively achieving a rate of (8-10) % reduction on office inventory supplies consumption at Samsung R&D in Y2014.

Software

Workday

SAP SuccessFactors

GreytHR Payroll ERP system

Kronos Attendance Management System

ServiceNow

MS Office Suite

OS Windows 10,11

Certification

Six Sigma Green Belt Certified

Interests

Travelling

Timeline

Team Leader HR

Accenture India Operations Center
04.2023 - Current

Team Leader HR

Hindustan Coca Cola Beverages Pvt Ltd
04.2022 - 03.2023

Session on Legal Amendments and implications for HR

04-2021

The New Labor Codes Masterclass by HR Sutra

03-2021

HR Executive

Seneca Global IT Services Pvt Ltd
01.2021 - 03.2022

Consultant - HR

Pernod Ricard India Pvt Ltd
06.2017 - 09.2020

Six Sigma Green Belt Certified

12-2016

Freelancer

The HR
01.2015 - 04.2017

Advance Diploma in HR Payroll & Statutory Compliance

08-2014

HR Consultant

Samsung R&D Institute India
08.2013 - 09.2014

Diploma in HR Generalist

05-2013

HR Executive

Spire Technologies
01.2011 - 10.2011

MBA - Human Resources Management

Biju Pattnaik University Of Technology
07.2008 - 2010.08

Bachelor of Science - Mathematics

Utkal University
07.2004 - 2007.08
Priyanka PriyadarsiniHuman Resource Lead - Accenture