R.Priyanka Ravindran
Chenai
Summary
Courteous Front Desk Agent adept at balancing multiple tasks and priorities seamlessly while delivering the highest level of customer service. Over 1 years in the hospitality industry.
Overview
4
4
years of professional experience
Work History
Receptionist
TTK LIG LTD
Chennai
09.2011 - 02.2012
- Improved customer service ratings.
- Greeted and welcomed all hotel guests with a smile.
- Resolved service-related problems in a timely manner.
GUEST RELATIONSHIP MANGER
GRT GRAND RESIDENCY
chennai
04.2012 - 06.2012
- I went for a training for 3 months in hotel
- Greeted and welcomed all hotel guests with a smile.
- Promoted the hotel brand’s loyalty scheme.
- Escorted guests to their assigned rooms, including transporting their luggage.
- Delivered messages, mail and packages left for guests and hotel facilities in a timely manner.
Sales executive ( branch manager )
INSURANCE BROKING AGENCY
Chennai
07.2012 - 01.2016
- Closed an average of 10 clients per week
- Calculated premiums and established payment methods for sales.
- Followed up with customers on unresolved issues.
- Finalized sales and collected necessary deposits.
Education
High School Diploma -
Dr.kk.Nirmala girls hr.sec.school
2008
High School Diploma -
Frankfin institute of air hostess technology
2012
High School Diploma - Electronic communication engineering
APOLLO POLYTECHNIC COLLEGE
2011
Skills
- Event planning and coordination
- Service-oriented
- Hospitality background
- Five-star hotel experience
- Front desk experience
- Team building
- Computer knowledge
- Resort experience
Timeline
Sales executive ( branch manager )
INSURANCE BROKING AGENCY
07.2012 - 01.2016
GUEST RELATIONSHIP MANGER
GRT GRAND RESIDENCY
04.2012 - 06.2012
Receptionist
TTK LIG LTD
09.2011 - 02.2012
High School Diploma -
Dr.kk.Nirmala girls hr.sec.school
High School Diploma -
Frankfin institute of air hostess technology
High School Diploma - Electronic communication engineering
APOLLO POLYTECHNIC COLLEGE