Presto
Priyanka Ravichandran
Coimbatore,Tamil Nadu
Summary
Data Analyst with 6+ years experience across diverse industries. Expertise in analysis and testing of business requirements to drive deployment of applications, business processes and system solutions. Detail-focused Data Analyst with knowledge in data manipulation, process validation and business needs analysis.
Overview
6
6
years of professional experience
Work History
Senior Data Analyst at Uber
Hyderabad
India, Telangana
03.2022 - 06.2023
- Successfully build reporting and analytics for the Beyond spotcheck Menu program s and also worked in monitoring and enhancement of the project based on the new changes.
- Based on the analytical results and recommendations the error rate got reduced month over month by 4%
- Lead the Initiative on finding correlations between Agent Composite Score and CSAT . Showcasing the relation using pearson and tau-b as the best fit for the type of data.
- Built and Managed workflows, along with building reports on Data Studio using python and SQL for backend data manipulation.
- Worked in Monthly Business review Deck automation for updating reports based on the monthly data pull.
- Managed pipelines for Global Quality programs using scheduled jobs in python and data gets automatically updated in Big query GCP.
Data Analyst at Accenture
Bangalore
India, India
05.2017 - 03.2022
- Developed Dashboards for business improvement to set north star, road maps by analyzing the financial data of different clients month over month.
- Leveraged SQL and Excel to retrieve and analyze data , and built interactive visualization to present insights to senior management. This streamlined decision making and improved business outcomes by 8% .
Education
Executive Post Graduate Program - Business Analytics
Loyola Institute of Business Administration
Chennai, India03-2022
Bachelor of Technology - Fashion
Kumaraguru College of Technology
Coimbatore, India04-2017
Skills
- SQL reporting
- Python
- Tableau
- Data analysis
- Problem-solving
Software
Microsoft Excel & Google Sheets
Google Cloud Platform
Data studio
Jupyter Notebook
Tableau
Languages
English
Upper intermediate
Tamil
Native
Timeline
Senior Data Analyst at Uber
Hyderabad
03.2022 - 06.2023
Data Analyst at Accenture
Bangalore
05.2017 - 03.2022
Executive Post Graduate Program - Business Analytics
Loyola Institute of Business Administration
Bachelor of Technology - Fashion
Kumaraguru College of Technology
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