Priyanka S

• Entertainment Zone
• Public Relations: I have successfully handled media relations, fostering positive relationships with journalists and influencers. This experience can be leveraged to secure media coverages and manage the company's reputation
• Analytics and Reporting: I am skilled in using analytics tools to measure the effectiveness of marketing efforts and generate actionable insights. This ability can help in optimising strategies and making data- driven decisions
• Crisis Communication: I have experience in handling crisis situations and managing communication effectively to mitigate reputation all damage. This skill can be valuable in maintaining a positive brand image during challenging times.

I have coordinated and promoted events, including product launches and press conferences and Music Concerts. This expertise can be used to organise and publicise events that enhance the company's image and reach.

Event Management:

• Orchestrated high-profile events, including collaborations with renowned artists like Punjab ki Shaan, Gurdas Maan.
• Oversaw end-to-end event logistics, from planning to execution, ensuring seamless experiences for both clients and attendees.
• Demonstrated versatility by managing diverse events, showcasing adaptability and creative problem-solving abilities.

• Analysed client business processes to propose optimal software applications for unique requirements.Monitored employee tasks to gauge business functions and inefficiencies.
• Organised system operating procedures to strengthen controls.Troubleshot systems comprised of security alarms and Internet connectivity.
• I have trained or mentored new customer service team members, this demonstrates leadership and a commitment to improving team performance.
• Highlight instances where I have successfully resolved challenging customer issues or complaints. And resulting in a satisfied customer and preventing potential churn. Maintained a 95% customer satisfaction rating through effective problem- solving and communication.

• I initially joined the company as a intern in Marketing&PR, and subsequently transitioned to a full-time professional role, where I continued working with them for a 5 months.
• Team Collaboration: I thrive in cross- functional teams and can work closely with other departments, such as sales and product development, to ensure marketing and PR efforts align with overall business objectives.
• Helped with planning and hosting of marketing events.
• Collaborated with team members to help expand marketing channels.
• Contributed to mock-ups, email campaigns, and social media content.
• Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.