Priyanka S
Bengaluru
Summary
Highly-motivated with desire to take up new challenges. Strong work ethic, adaptability, and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Customer Support Representative, Operations
Concentrix Daksh Services Pvt ltd.
Bengaluru
08.2022 - Current
- Resolved customer inquiries in a timely manner.
- Handled escalated customer service issues with professionalism and empathy.
- Maintained an up-to-date knowledge of products and services offered by the company.
Supporting Supervisor
Aident Social welfare Organization
01.2021
- Smoothening the social mobilization and create awareness about the drug consumption
Education
B.Com - Finance And Accountancy
Christ (Deemed To Be B.Com University), Christ University
Bengaluru, India07-2022
XII - Commerce
Christ PU College, Department of Pre-University Education
Bengaluru, India01-2019
X -
Bright English High School, Karnataka Secondary Education Examination Board
Bengaluru , India04-2017
Skills
- Complaint Handling
- Customer Service
Active Backlogs
NA
Accomplishments
- The Fundamentals Of English Grammar
- The Art Of Public Speaking
Certifications Publications
- English Access Micro Scholarship Program, New Delhi
Ug Course Type
Full-Time
Other Information
- Part Of Hospitality team For a flagship event of the university
- Certificate Of Appreciation for diligent Educational Interventions of centre for social action
- A Mini Civic Fest
Extracurricular Activities
AidentDaksh
Summer Internship Project - May 2021, Magna christa - EUEXIA 2017, Cancer Aid Society - 2016, Bala Janaagraha - 2014-15.
Timeline
Customer Support Representative, Operations
Concentrix Daksh Services Pvt ltd.
08.2022 - Current
Supporting Supervisor
Aident Social welfare Organization
01.2021
B.Com - Finance And Accountancy
Christ (Deemed To Be B.Com University), Christ University
XII - Commerce
Christ PU College, Department of Pre-University Education
X -
Bright English High School, Karnataka Secondary Education Examination Board
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