Octane
Priyanka Saini
HR Executive
Kanpur
Summary
Highly organized and professional individual with a diverse background in administrative roles. Motivated to enhance overall efficiency by effectively managing filing systems and handling a high volume of phone calls on a daily basis. Known for dependability and organization, successfully juggling multiple priorities with a positive attitude. Demonstrates a strong willingness to take on additional responsibilities to contribute to team goals.
Overview
11
11
years of professional experience
Work History
HR Executive
New Light Institute
Kanpur Nagar, Uttar Pradesh
05.2024 - Current
- Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
- Streamlined HR processes by implementing efficient workflows and reducing paperwork.
- Maintaining daily attendance of the staff and generate their salaries.
- Implemented successful training programs, enhancing employee skills and productivity levels across the organization.
- Monitored compliance with company policies, procedures, safety standards, and local regulations to maintain brand integrity.
- Enhanced franchisee satisfaction through consistent communication and support, addressing issues promptly.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
HR generalist
ARROW COMMERCIAL SERVICES PVT. LTD.
Kanpur Nagar, Uttar Pradesh
08.2022 - 03.2024
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
Associate (Patient Care Coordinator)
REGENCY HEALTH CARE
Kanpur Nagar, Uttar Pradesh
01.2021 - 05.2022
- Collaborated with various departments to ensure seamless coordination of hospital activities, promoting better patient care delivery.
- Handled emergency calls calmly and effectively, providing swift assistance during critical situations.
- Streamlined appointment scheduling for improved patient satisfaction and reduced wait times.
Administration and management work and receptionist
AGARWAL INTERIORS
Kanpur Nagar, Uttar Pradesh
09.2020 - 12.2020
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
Sales executive
OPTICS TRADE/KIRAN SALES CORPORATION
Kanpur Nagar, Uttar Pradesh
07.2017 - 09.2020
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
- Monitored customers for signs of security concerns and escalated issues to management.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Receptionist Cum Counselor
SHIKSHA academy for CA, CS & CMA
Kanpur Nagar, Uttar Pradesh
04.2013 - 07.2017
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Enhanced student well-being by providing individualized support and guidance through regular counseling sessions.
Education
LLB -
Chhatrapati Shahu Ji Maharaj University
Kanpur 2024
Master of ARTS - undefined
Bachelor of ARTS - undefined
Intermediate - undefined
High School - undefined
Skills
Human resource coordination
HR operations
Administration management
Attendance management
Salary and Payroll processing
ERP
Resume screening
Individualcharacteristics
- Good communication skills
- High on energy and enthusiasm
- Presence of mind
- Hardworking
- Team player
Technicalcompetence
- Working on different softwares such as HMS, MAXUS CSS, PAYSOFT DATAMAN, OCTANE, & YOCTEL SIMS
- Microsoft office
Software
Yoctel SIMS
HRIS
Maxus CSS
Timeline
HR Executive
New Light Institute
05.2024 - Current
HR generalist
ARROW COMMERCIAL SERVICES PVT. LTD.
08.2022 - 03.2024
Associate (Patient Care Coordinator)
REGENCY HEALTH CARE
01.2021 - 05.2022
Administration and management work and receptionist
AGARWAL INTERIORS
09.2020 - 12.2020
Sales executive
OPTICS TRADE/KIRAN SALES CORPORATION
07.2017 - 09.2020
Receptionist Cum Counselor
SHIKSHA academy for CA, CS & CMA
04.2013 - 07.2017
LLB -
Chhatrapati Shahu Ji Maharaj University