Detail-oriented Project Coordinator with 3+ years of experience managing large-scale B2B and B2C localization projects for leading media and entertainment clients. Skilled in end-to-end project execution, stakeholder communication, budgeting, and vendor management. Proficient in JIRA, Scrum basics, and internal systems, with strengths in quality control, asset management, and reporting. Currently preparing for PMP certification and aiming to grow into a full-fledged Project Management role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Account Coordinator
Deluxe Entertainment Services Group
04.2023 - Current
Directed end-to-end project management for Paramount Pictures' Home Entertainment titles including Yellowstone, NCIS, Star Trek, and FBI.
Oversaw the production and delivery of key project deliverables, including English closed captioning (CC), language full and forced subtitle files, SDH (Subtitles for the Deaf and Hard of Hearing), and DVD/BD menu assets.
Led regular strategy calls and progress updates with clients in B2B and B2C settings to ensure client satisfaction, and build long-term relationships.
Coordinated between internal and third-party vendors for Quality Control (QC) and Asset Management, ensuring accurate and timely handling of project components.
Mentored new team members, and developed onboarding materials and process documentation.
Utilized FABRIK, Deluxe's internal billing system, to manage project budgets, cost planning, and invoicing.
Analyzed KPIs to optimize workflows and identify process gaps.
Account Coordinator
Deluxe Entertainment Services Group
09.2021 - 04.2025
Coordinated subtitling projects for Paramount Pictures and Nickelodeon titles, including Paw Patrol, SpongeBob SquarePants, and The Smurfs.
Managed the preparation and delivery of English closed captions.
Acted as the main client liaison for daily project communication and escalation handling.
Collaborated with internal teams to resolve production issues, and meet strict delivery deadlines.
Managed financial tracking and reporting through FABRIK, ensuring accurate billing and cost monitoring.
Supported capacity planning and coordinated team resources across multiple concurrent projects.
Account Manager for Warner Bros. Content Technology & Ops: Mastering – Emerging Formats at Deluxe Entertainment Services GroupAccount Manager for Warner Bros. Content Technology & Ops: Mastering – Emerging Formats at Deluxe Entertainment Services Group
Senior Localization Coordinator - Dubbing at Deluxe Entertainment Services Group Inc.Senior Localization Coordinator - Dubbing at Deluxe Entertainment Services Group Inc.