PRIYANKA SHARMA
Bhilai
Summary
Dynamic professional with a proven track record at Altruist Technologies, excelling in client relationship management and conflict resolution. Adept at enhancing customer satisfaction through effective problem-solving and educational program development. Acknowledged for orchestrating streamlined office administration practices, enhancing operational workflows.
Overview
1
1
years of professional experience
Work History
Teacher
- Teaching (Home Tuitions & Coaching's)
- Part of Educational Counselling Government Project
- Facilitated classroom discussions to encourage student participation and critical thinking.
- Have short duration experience of teaching at National Convent school, Bhilai 3 and Sanskar valley school, Bhanupratap-pur.
- Developed and implemented lesson plans based on curriculum objectives.
Administrator and Teacher
TAT institute Utai
Utai
- Worked at TAT institute Utai as an Administrator and Teacher (Biology, Chemistry, Spoken English & Personality Development).
- Managed daily office operations and maintained organized filing systems.
- Implemented classroom management strategies to foster a positive learning environment.
- Assessed student progress through regular evaluations and feedback sessions.
Administrator
Ambience Academy
- Worked at Ambience Academy as Administrator.
- Supported the implementation of office policies and procedures consistently.
- Supervised administrative staff, delegating tasks and managing workload distribution.
- Analyzed operational processes and recommended improvements to enhance efficiency.
Administrator
Amit Jain Classes
Nehru Nagar
- Worked at Amit Jain Classes Nehru Nagar as Administrator.
- Supported the implementation of office policies and procedures consistently.
- Processed incoming correspondence and routed it to appropriate personnel promptly.
Relationship Manager
Altruist technologies
Indore
11.2011 - 09.2022
- Worked at Altruist technologies as a Relationship Manager (Indore)
- Resolved client issues and complaints promptly, maintaining trust and loyalty.
- Managed client inquiries and provided timely solutions to enhance satisfaction.
Education
Certification in GDA -
Manas (NSDC)
07-2023
Diploma in OT technician -
NSDC (Luvee College)
03-2023
Masters of Arts -
Hemchand Yadav Vishwavidyalaya
Durg03-2021
Bachelor of Arts -
Hemchand Yadav Viswavidyalaya
Durg03-2019
Class 12th - CGBSE
Govt Model Girls HS School, DURG
DURG03-2013
Class 10th - CGBSE
Govt Model Girls HS School Durg
Chattisgarh03-2011
Skills
- Client relationship management
- Conflict resolution
- Educational program development
- Office administration
- Data analysis
- Customer service
Extracurricular Activities
Part of Sutradhar Theatre Group and got prizes in various National Level Competition.
Disclaimer
I hereby declare that the above information given above is true to the best of my knowledge and belief.
Languages
- Punjabi
- Hindi
- English
Personal Information
- Father's Name: Lt. Shri Naresh Sharma
- Mother's Name: Smt Lalita Sharma
- Date of Birth: 03/04/92
Timeline
Relationship Manager
Altruist technologies
11.2011 - 09.2022
Teacher
Administrator and Teacher
TAT institute Utai
Administrator
Ambience Academy
Administrator
Amit Jain Classes
Certification in GDA -
Manas (NSDC)
Diploma in OT technician -
NSDC (Luvee College)
Masters of Arts -
Hemchand Yadav Vishwavidyalaya
Bachelor of Arts -
Hemchand Yadav Viswavidyalaya
Class 12th - CGBSE
Govt Model Girls HS School, DURG
Class 10th - CGBSE
Govt Model Girls HS School Durg