Salesforce CRM, Leadsquared
Priyanka Sharma
Bengaluru
Summary
An impact-focused professional with 7 years of transforming ideas into measurable success. I excel at turning plans into action.
Whether it’s strategizing, collaborating with stakeholders, creating new roles, managing complex operations, or partnering with executive teams, I deliver business outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Head-Client & Community Management
Iron Lady
Bengaluru
02.2023 - Current
- Collaborated with 12 stakeholders pan-India, boosting event conversions from 0% to 25%, and reducing response delays by 20%.
- Increased client referrals by 15% and satisfaction scores from 61% to 87%.
- Boosted revenue from ₹10 lakh to ₹60 lakh through events, with just a 0.5% investment.
- Strategized and executed a new product launch.
- Scaled hiring volume from 2 to 10 candidates per month.
- Proficient budgeting for events, vendors, and hiring.
- Cross-functional team management between sales, marketing, finance, operations, and recruitment.
Head of Business Development
Byju's - The Learning App
Bengaluru
06.2020 - 02.2023
- Handled a 100-member team.Cross Functional Collabration.
- Turnaround in Facebook campaign from 20k WRPS to 1 lakh WRPS
- Recognized among the top 100 Senior Managers in India for Generating 50 lakhs of revenue in one cycle of 7 days.
Business Development Associate
Byju's - The Learning App
Bengaluru
05.2018 - 10.2020
- Boosted revenue by ₹1.27 crore by engaging customers and teams across departments.
Education
B.Tech - Computer Science
APJ Abdul Kalam Technical University
Uttar Pradesh05.2018
Skills
- Leadership Team Management
- Cross-Functional Team Collaboration
- Stakeholder Engagement
- Revenue Growth Strategy
- Operational Efficiency
- Problem Solving & Decision Making
- CRM Systems Implementation
- Communication & Negotiation
- Process Improvement & Optimization
- Budgeting & Financial Oversight
- Product Launch & Go-to-Market Strategy
Software
TLLMS
MS Word, Excel and Power Point
Certification
- Business development and B2B Sales for Startups - Sales Valley
Languages
English
First Language
Timeline
Head-Client & Community Management
Iron Lady
02.2023 - Current
Head of Business Development
Byju's - The Learning App
06.2020 - 02.2023
Business Development Associate
Byju's - The Learning App
05.2018 - 10.2020
B.Tech - Computer Science
APJ Abdul Kalam Technical University
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