JIRA
Priyanka Sharma
QA Lead | Scrum Master
Bangalore
Summary
Results-driven QA Lead with extensive experience in manual and automation testing, Agile methodologies, and cross-functional collaboration. Adept at driving end-to-end test strategies, managing teams, and ensuring product quality through rigorous testing processes. Expertise in resource allocation, CI/CD integration, and stakeholder engagement.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Career Break
Maternity Leave
01.2023 - Current
- Prioritized family growth and development during this period.
- Took advantage of the time to upskill by pursuing professional certifications PMP and PMI-ACP, showcasing my commitment to continuous learning and staying up-to-date with industry knowledge.
QA Lead | Scrum Master
Simplilearn
04.2020 - 01.2023
- Lead a team of QA engineers in executing end-to-end testing for web applications, including functional, regression, smoke, and sanity testing, ensuring high-quality releases.
- Developed comprehensive test plans and strategies, aligning them with business requirements and risk-based testing principles.
- Designed, executed, and optimized test cases while ensuring 100% test coverage for critical business functionalities.
- Performed API testing using Postman and validated database integrity through SQL queries (MySQL, SQL Server) for data consistency.
- Utilized JIRA and Zephyr for test case management, defect tracking, and reporting, ensuring transparency in test execution progress.
- Led defect triage meetings and performed Root Cause Analysis (RCA) to reduce defect recurrence by 25%.
- Facilitated Scrum ceremonies and coached teams to improve Agile maturity through daily standup's, retrospectives and sprint planning.
- Collaborated cross-functionally with development teams, UX/UI designers, and product managers to align QA efforts with product goals.
- Mentored and trained junior QA engineers, improving team efficiency and skill development.
- Spearheaded QA process improvements, implementing industry best practices that led to a 20% increase in test efficiency.
- Communicated test findings effectively to stakeholders, ensuring prompt decision-making and resolution of quality issues.
- Collaborate with the team to mitigate identified risks, resolve dependencies, and address potential issues before they impact release timelines.
- Led test automation initiatives by identifying high-value test cases, maintaining robust automation scripts, and integrating them into CI/CD pipelines, with hands-on exposure to Selenium and Jenkins.
- Executed A/B testing to compare content variations and assess user engagement metrics.
- Execute exploratory testing to uncover potential edge cases and usability issues that structured testing may not identify.
Test Specialist (Global Program Contribution)
Amazon
01.2017 - 03.2020
- Conducted manual testing for digital content, ensuring accurate text formatting, multimedia integration, and localization across web and mobile platforms.
- Performed functional, regression, smoke, and usability testing to validate the correctness and accessibility of multimedia content (images, videos, and text).
- Executed end-to-end testing and User Acceptance Testing (UAT) to ensure seamless user experience and compliance with content guidelines.
- Reviewed and validated content translations and localization for multiple languages, ensuring cultural accuracy and proper formatting.
- Created and managed test cases and test plans tailored for content validation, ensuring maximum test coverage.
- Leveraged content management systems (CMS) and automated tools to optimize the content testing process, increasing test efficiency by 30%.
- Implemented process improvement initiatives using data-driven insights to improve delivery timelines and Alexa skills quality.
- Verified SEO metadata and responsiveness of digital content across multiple devices and browsers.
- Maintained test documentation and knowledge base in Confluence, enabling efficient cross-team collaboration.
- Managed UAT testing, collaborating with business stakeholders to ensure seamless user adoption and reduce UAT defect leakage by 30%.
- Strong understanding of different testing methodologies (black-box, white-box, functional, regression, smoke, sanity, UAT, Exploratory, Monkey testing).
Education
Bachelor of Engineering - Computer Science
Gujarat Technological University
Ahmedabad, India 04.2001 -
Skills
Quality Assurance Project Management
Test Strategy Development
CI/CD Pipeline Management
API Testing
End-to-End Quality Assurance
Test Planning & Execution
Agile & Scrum Methodologies
Engineering Roadmap & Planning
Defect Tracking & Management
Cross-functional Team Collaboration
Risk Assessment & Mitigation
Mentoring & Team Leadership
Continuous Improvement & Process Optimization
Resource Allocation & Task Management
Problem-Solving
Conflict Resolution
Detail-Oriented
Requirement Analysis
Release Planning
Root Cause analysis
Backlog Management
SDLC
Servant Leadership
Milestone Tracking
Certification
Project Management Institute Agile Certified Practitioner (PMI-ACP)
Software
POSTMAN
SQL
MongoDB
Selenium
RestAssured
Zephyr
Confluence
Git
Figma
Jenkins
Docker
Timeline
Career Break
Maternity Leave
01.2023 - Current
QA Lead | Scrum Master
Simplilearn
04.2020 - 01.2023
Test Specialist (Global Program Contribution)
Amazon
01.2017 - 03.2020
Bachelor of Engineering - Computer Science
Gujarat Technological University
04.2001 -