Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
Generic

Priyanka Sharma

QA Lead | Scrum Master
Bangalore

Summary

Results-driven QA Lead with extensive experience in manual and automation testing, Agile methodologies, and cross-functional collaboration. Adept at driving end-to-end test strategies, managing teams, and ensuring product quality through rigorous testing processes. Expertise in resource allocation, CI/CD integration, and stakeholder engagement.

Overview

6
6
years of professional experience
2
2
Certifications

Work History

Career Break

Maternity Leave
01.2023 - Current
  • Prioritized family growth and development during this period.
  • Took advantage of the time to upskill by pursuing professional certifications PMP and PMI-ACP, showcasing my commitment to continuous learning and staying up-to-date with industry knowledge.

QA Lead | Scrum Master

Simplilearn
04.2020 - 01.2023
  • Lead a team of QA engineers in executing end-to-end testing for web applications, including functional, regression, smoke, and sanity testing, ensuring high-quality releases.
  • Developed comprehensive test plans and strategies, aligning them with business requirements and risk-based testing principles.
  • Designed, executed, and optimized test cases while ensuring 100% test coverage for critical business functionalities.
  • Performed API testing using Postman and validated database integrity through SQL queries (MySQL, SQL Server) for data consistency.
  • Utilized JIRA and Zephyr for test case management, defect tracking, and reporting, ensuring transparency in test execution progress.
  • Led defect triage meetings and performed Root Cause Analysis (RCA) to reduce defect recurrence by 25%.
  • Facilitated Scrum ceremonies and coached teams to improve Agile maturity through daily standup's, retrospectives and sprint planning.
  • Collaborated cross-functionally with development teams, UX/UI designers, and product managers to align QA efforts with product goals.
  • Mentored and trained junior QA engineers, improving team efficiency and skill development.
  • Spearheaded QA process improvements, implementing industry best practices that led to a 20% increase in test efficiency.
  • Communicated test findings effectively to stakeholders, ensuring prompt decision-making and resolution of quality issues.
  • Collaborate with the team to mitigate identified risks, resolve dependencies, and address potential issues before they impact release timelines.
  • Led test automation initiatives by identifying high-value test cases, maintaining robust automation scripts, and integrating them into CI/CD pipelines, with hands-on exposure to Selenium and Jenkins.
  • Executed A/B testing to compare content variations and assess user engagement metrics.
  • Execute exploratory testing to uncover potential edge cases and usability issues that structured testing may not identify.

Test Specialist (Global Program Contribution)

Amazon
01.2017 - 03.2020
  • Conducted manual testing for digital content, ensuring accurate text formatting, multimedia integration, and localization across web and mobile platforms.
  • Performed functional, regression, smoke, and usability testing to validate the correctness and accessibility of multimedia content (images, videos, and text).
  • Executed end-to-end testing and User Acceptance Testing (UAT) to ensure seamless user experience and compliance with content guidelines.
  • Reviewed and validated content translations and localization for multiple languages, ensuring cultural accuracy and proper formatting.
  • Created and managed test cases and test plans tailored for content validation, ensuring maximum test coverage.
  • Leveraged content management systems (CMS) and automated tools to optimize the content testing process, increasing test efficiency by 30%.
  • Implemented process improvement initiatives using data-driven insights to improve delivery timelines and Alexa skills quality.
  • Verified SEO metadata and responsiveness of digital content across multiple devices and browsers.
  • Maintained test documentation and knowledge base in Confluence, enabling efficient cross-team collaboration.
  • Managed UAT testing, collaborating with business stakeholders to ensure seamless user adoption and reduce UAT defect leakage by 30%.
  • Strong understanding of different testing methodologies (black-box, white-box, functional, regression, smoke, sanity, UAT, Exploratory, Monkey testing).

Education

Bachelor of Engineering - Computer Science

Gujarat Technological University
Ahmedabad, India
04.2001 -

Skills

Quality Assurance Project Management

Certification

Project Management Institute Agile Certified Practitioner (PMI-ACP)

Software

JIRA

POSTMAN

SQL

MongoDB

Selenium

RestAssured

Zephyr

Confluence

Git

Figma

Jenkins

Docker

Timeline

Career Break

Maternity Leave
01.2023 - Current

QA Lead | Scrum Master

Simplilearn
04.2020 - 01.2023

Test Specialist (Global Program Contribution)

Amazon
01.2017 - 03.2020

Bachelor of Engineering - Computer Science

Gujarat Technological University
04.2001 -
Priyanka SharmaQA Lead | Scrum Master