Priyanka Singh
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Alliance & Partnership Manager
Apay Marketing Pvt.Ltd.
03.2022 - Current
- Identify and evaluate potential business partners to align with organizational goals and objectives.
- Develop and implement a comprehensive partnership strategy to drive revenue and business growth.
- Cultivate and maintain strong relationships with key partners, fostering collaboration and mutual trust.
- Serve as the main point of contact for partner organizations, addressing inquiries and managing issues effectively.
- Prepare and present regular reports to senior management, highlighting the performance and impact of alliance activities.
- Attend industry events to identify and engage potential partners, representing the organization to establish brand visibility and attract collaborators.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Business Development Manager
Xeta Networks Pvt.Ltd.
12.2019 - 11.2021
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Act as a point of contact for complaints and escalate issues as appropriates
- Collaborate with Internal teams (e.g Sales team,Data analysis team,Creative Designers & Senior Management) to address customer needs
- Increased the customer satisfaction rate by 30% by improving the customer service & also ensured that new clients will grow into a loyal customer base.
Customer Care Executive
Kaya Skin Ltd.
06.2019 - 09.2019
- Initiate outbound calls to engage with customers and handle incoming customer calls effectively.
- Schedule and reconfirm appointments, ensuring a streamlined process to drive service consumption.
- Act as the primary point of contact for clients at the front end of the clinic, providing a welcoming and informative experience.
- Conduct face-to-face meetings with clients to explain and showcase services offered by the clinic.
- Maintain and update clinic-specific reports to track key metrics and support organizational goals.
Public Relation Manager
Business Sphere Publication
06.2015 - 05.2019
- Built the company brand by defining and executing PR effort - Developed ways in which the public image of the firm could be improved to generate more business opportunities
- Ensure achievement of Targets by generating business & cross Sales
- Handling clients & achieving sales targets by implementing competent business strategies to market
- Building & maintaining healthy business relations with the clients, enhancing customer satisfaction matrices
- Identifying prospective clients & generating business from existing client for achieving business targets.
Education
Bachelor of Business Administration+GDPM -
NBA School of Business
01.2015
Skills
- Partnership Development
- Revenue Generation
- Product Knowledge
- Networking Abilities
- Customer Engagement
- Lead Generation
- Teamwork and Collaboration
- Business Analysis and Reporting
- Idea Development and Brainstorming
- Relationship Building
Certification
- Completed Fundamentals of Digital Marketing By Google
Timeline
Business Alliance & Partnership Manager
Apay Marketing Pvt.Ltd.
03.2022 - Current
Business Development Manager
Xeta Networks Pvt.Ltd.
12.2019 - 11.2021
Customer Care Executive
Kaya Skin Ltd.
06.2019 - 09.2019
Public Relation Manager
Business Sphere Publication
06.2015 - 05.2019
Bachelor of Business Administration+GDPM -
NBA School of Business